Omnichannel Retail Sales Manager — Lead & Elevate Team

Ann Taylor; Marietta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor is seeking a Sales Manager in Marietta, GA to lead a store team and partner with the Store Manager to deliver a seamless omnichannel experience. You will coach associates, cultivate genuine customer relationships, and drive sales while maintaining brand standards.

The role focuses on building a high-performing team, delivering operational excellence, and balancing selling with store operations to achieve results.

Qualifications

• 1 year retail management experience or equivalent preferred.
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Retail management

Hospitality mindset

Customer service

People management

POS technology

Business acumen

Tools

POS system

Job description

Ann Taylor is seeking a Sales Manager in Marietta, GA to lead a store team and partner with the Store Manager to deliver a seamless omnichannel experience. You will coach associates, cultivate genuine customer relationships, and drive sales while maintaining brand standards.

The role focuses on building a high-performing team, delivering operational excellence, and balancing selling with store operations to achieve results.