Omnichannel Sales Leader - Elevate Customer Experience

Ann Taylor; Coral Gables (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Merchandise discounts

Job summary

Ann Taylor is seeking a Sales Manager in Coral Gables, FL to lead in-store experiences and drive omnichannel engagement. You’ll coach associates, model brand behaviors, and ensure exceptional customer connections while meeting store objectives.

The role emphasizes team development, operational excellence, and maintaining brand standards to deliver outstanding results in a dynamic retail environment.

Qualifications

• 1 year retail management experience preferred.
• Hospitaility mindset and guest focus.
• Excellent customer service and interpersonal skills.
• Strong people management and coaching abilities.
• Tech savvy with POS systems and store tech.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Onboard new hires and develop a high-performing team.
• Lead store performance, balancing selling and operations.
• Uphold brand visual standards on the sales floor.
• Provide in-the-moment coaching to associates for optimal interactions.

Skills

Customer service

Leadership

People management

Communication

Hospitality mindset

Tools

POS system

Job description

Ann Taylor is seeking a Sales Manager in Coral Gables, FL to lead in-store experiences and drive omnichannel engagement. You’ll coach associates, model brand behaviors, and ensure exceptional customer connections while meeting store objectives.

The role emphasizes team development, operational excellence, and maintaining brand standards to deliver outstanding results in a dynamic retail environment.