Omnichannel Retail Sales Manager | Lead & Develop Teams

Ann Taylor; Coral Gables (FL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Coral Gables, FL, is seeking a Sales Manager to lead the store team and bring the brand experience to life by cultivating customer and associate engagement. You will partner with the Store Manager to drive sales through an omnichannel approach while fostering a positive, inclusive store culture.

You’ll educate, coach, and mentor associates on brand behaviors and authentic customer relationships; onboard new hires; balance selling with operations; and lead initiatives to achieve

Qualifications

• 1 year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers
• Excellent customer service and interpersonal skills
• Strong people management skills and ability to develop talent
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to create action plans to drive results

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Hospitality mindset

Customer service

Interpersonal skills

People management

POS system proficiency

Business acumen

Job description

Ann Taylor in Coral Gables, FL, is seeking a Sales Manager to lead the store team and bring the brand experience to life by cultivating customer and associate engagement. You will partner with the Store Manager to drive sales through an omnichannel approach while fostering a positive, inclusive store culture.

You’ll educate, coach, and mentor associates on brand behaviors and authentic customer relationships; onboard new hires; balance selling with operations; and lead initiatives to achieve