Omni-Channel Retail Sales Manager

Ann Taylor; Franklin (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and growth

Job summary

Ann Taylor in Franklin, TN seeks a Sales Manager to join the store leadership team and drive customer and associate engagement. You will partner with the Store Manager to deliver an omnichannel experience, coach teammates, and uphold brand standards on the sales floor.

This role focuses on building a high-performing team, achieving sales goals, and maintaining an inviting store culture. Benefits include medical, dental, vision, 401(k), paid time off, and merchandise discounts across our brands.

Qualifications

• 1 year retail management experience preferred.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Hospitality mindset

Customer service

People management

POS proficiency

Tools

POS system

Job description

Ann Taylor in Franklin, TN seeks a Sales Manager to join the store leadership team and drive customer and associate engagement. You will partner with the Store Manager to deliver an omnichannel experience, coach teammates, and uphold brand standards on the sales floor.

This role focuses on building a high-performing team, achieving sales goals, and maintaining an inviting store culture. Benefits include medical, dental, vision, 401(k), paid time off, and merchandise discounts across our brands.