Sales Manager — Omnichannel Growth & Team Coaching

Knitwell Group; Mesa (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careerAdv

Job summary

Ann Taylor seeks a Sales Manager to lead the store leadership team in Mesa, AZ, delivering the brand experience through customer and associate engagement. You will partner with the Store Manager to drive sales via an omnichannel approach and coach associates to build authentic customer relationships.

You’ll foster a high-performing team, maintain brand standards, and balance selling with store operations to drive results and store culture.

Qualifications

• 1 year retail management experience preferred.
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a POS system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store’s performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Retail management

Hospitality mindset

Customer service

Interpersonal skills

People management

POS system

Business acumen

Job description

Ann Taylor seeks a Sales Manager to lead the store leadership team in Mesa, AZ, delivering the brand experience through customer and associate engagement. You will partner with the Store Manager to drive sales via an omnichannel approach and coach associates to build authentic customer relationships.

You’ll foster a high-performing team, maintain brand standards, and balance selling with store operations to drive results and store culture.