Customer-Focused Cashier: Sales, Service & Omnichannel

JCPenney; Michigan; On-site; USD 18,942 - 23,680; Part time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Paid vacation/holidays

Job summary

JCPenney is seeking a Cashier to provide exceptional customer service and drive sales at the checkout. You will handle checkout procedures, assist with returns, and support omnichannel operations to maintain a smooth shopping experience.

The role emphasizes meeting performance targets, participating in inventory tasks, and upholding safety standards while delivering friendly, efficient service to every customer.

Qualifications

• Provide excellent customer service and resolve inquiries promptly.
• Promote rewards programs and help customers with credit, gift cards, and related services.
• Demonstrate strong communication and problem-solving abilities in a fast-paced environment.

Responsibilities

• Customer Service & Sales: Greets and assists customers and drives sales while delivering great service.
• Checkout Standards: Manages returns, re-ticketing, and signage at checkouts; supports with POS devices.
• General Operations: Supports Omnichannel efforts, recovery, replenishment, and annual inventory processes.
• Performance Standards: Adheres to shrink, safety, productivity, and attendance targets.

Skills

Customer service

Sales

Problem solving

Communication

Teamwork

Job description

JCPenney is seeking a Cashier to provide exceptional customer service and drive sales at the checkout. You will handle checkout procedures, assist with returns, and support omnichannel operations to maintain a smooth shopping experience.

The role emphasizes meeting performance targets, participating in inventory tasks, and upholding safety standards while delivering friendly, efficient service to every customer.