Omnichannel Account Manager

RapidAir Products; Schaumburg (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

RapidAir Products seeks an OmniChannel Account Manager to lead growth across retail, industrial distribution, and e-commerce. You will own channel strategy, account planning, product assortment, pricing, and promotions for key partners like Northern Tool, JD Tools, and Menards.

The role partners with Marketing, Operations, Finance, and Supply Chain to deliver profitable growth, improve forecasting, and ensure an exceptional customer experience through data-driven decisions and strong

Qualifications

• 5+ years of experience in channel management, national accounts, e-commerce, retail sales, business development, or related commercial roles.
• Proven success growing revenue and profitability through strategic account management, assortment optimization, pricing, promotions, and new product launches.
• Experience managing retail, distributor, or e-commerce partners such as Northern Tool, Menards, Amazon, Grainger, or similar accounts preferred.

Responsibilities

• Manage and grow strategic retail, distributor, and e-commerce accounts, driving revenue, profitability, and market share.
• Develop and execute account plans, promotional programs, pricing strategies, and product assortment initiatives.
• Partner with key customers to support new product launches, SKU expansion, merchandising opportunities, and channel growth.
• Analyze sales, margin, inventory, and market trends to identify opportunities and improve performance.
• Collaborate with Marketing, Operations, Finance, and Supply Chain teams to execute channel initiatives and improve forecasting.
• Conduct business reviews, present performance results, and build strong relationships with channel partners.
• Identify and pursue new channel and business development opportunities.
• Monitor competitive activity and market trends to inform strategy and maximize growth.

Skills

Channel management

National accounts

E-commerce

Retail sales

Business development

Analytical skills

Cross-functional collaboration

CRM systems

Sales forecasting tools

Negotiation

Education

Bachelor's degree

Tools

Excel

CRM systems

Job description

RapidAir is seeking an OmniChannel Account Manager to lead the growth and development of our retail, industrial distribution, and e-commerce sales channels. This individual will be responsible for driving revenue, profitability, and market share across key partners including Northern Tool, JD Tools, Menards, and other strategic accounts. The role will own channel strategy, account planning, product assortment, promotional execution, pricing, and new business development while partnering closely with Marketing, Operations, Finance, and Supply Chain to deliver profitable growth and an exceptional customer experience.

The ideal candidate has experience managing and growing retail, industrial distribution, and e-commerce channels through strategic account planning, product launches, assortment optimization, pricing strategy, and promotional execution. They are a relationship-driven, analytical professional with a proven track record of increasing revenue and profitability across retailer, distributor, and marketplace partners while collaborating cross-functionally to execute growth initiatives and drive channel performance.

Key Responsibilities

• Manage and grow strategic retail, distributor, and e-commerce accounts, driving revenue, profitability, and market share.
• Develop and execute account plans, promotional programs, pricing strategies, and product assortment initiatives.
• Partner with key customers to support new product launches, SKU expansion, merchandising opportunities, and channel growth.
• Analyze sales, margin, inventory, and market trends to identify opportunities and improve performance.
• Collaborate with Marketing, Operations, Finance, and Supply Chain teams to execute channel initiatives and improve forecasting.
• Conduct business reviews, present performance results, and build strong relationships with channel partners.
• Identify and pursue new channel and business development opportunities.
• Monitor competitive activity and market trends to inform strategy and maximize growth.

Qualifications

• 5+ years of experience in channel management, national accounts, e-commerce, retail sales, business development, or related commercial roles.
• Proven success growing revenue and profitability through strategic account management, assortment optimization, pricing, promotions, and new product launches.
• Experience managing retail, distributor, or e-commerce partners such as Northern Tool, Menards, Amazon, Grainger, or similar accounts preferred.
• Strong analytical skills with the ability to leverage sales, margin, inventory, and market data to drive decisions.
• Experience collaborating cross-functionally with Marketing, Operations, Finance, Supply Chain, and Customer Service teams.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Proficiency with Microsoft Excel, CRM systems, and sales forecasting tools.
• Bachelor's degree in Business, Marketing, Sales, or a related field preferred.

What Success Looks Like

• Own assigned retail, e-commerce, and distribution accounts, achieving revenue and margin goals while identifying opportunities for profitable growth.
• Build and execute strategic account plans with clear growth opportunities, actions, and measurable objectives.
• Grow existing accounts through SKU expansion, new product placement, promotions, assortment optimization, and stronger customer engagement.
• Build productive relationships with buyers, category managers, and other key decision-makers while establishing a consistent cadence of customer meetings and QBRs.
• Successfully launch new products and identify opportunities to expand into new accounts and channels.
• Use sales, margin, inventory, and market data to identify opportunities, improve performance, and strengthen forecasting.
• Proactively bring forward ideas and collaborate cross-functionally to execute initiatives that grow RapidAir’s channels.