Omni Fulfillment Supervisor

BJ's Wholesale Club, Inc.; Village of Freeport (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ's Memberships

Paid Time Off

Job summary

BJs Wholesale Club is seeking an Omni Supervisor to lead club operations, drive performance, and deliver an outstanding member experience. You will supervise Omni team members, manage digital initiatives, and train staff to uphold gold standards and efficient service.

Responsibilities include staffing, coaching, and ensuring adherence to SOPs while using RF devices and reporting tools to optimize performance and profitability.

Qualifications

• Must have minimum 1 year experience overseeing a team of 5+ employees in a professional setting.
• Ability to set goals and drive performance and deadlines.
• Strong organizational and communication skills.

Responsibilities

• Process member orders quickly and courteously using pick lists or RF devices.
• Maintain accurate merchandise locations and staging areas.
• Coach and train Omni team members to meet GOLD club standards.
• Ensure timely, accurate packing and shipping of orders.
• Manage daily OMNI reporting and adhere to SOPs for BOPIC, Curbside, and Ship from Club.
• Support staffing and training across departments as needed.

Skills

Team leadership

RF scanner experience

Customer service excellence

Tools

RF scanner

Job description

BJs Wholesale Club is seeking an Omni Supervisor to lead club operations, drive performance, and deliver an outstanding member experience. You will supervise Omni team members, manage digital initiatives, and train staff to uphold gold standards and efficient service.

Responsibilities include staffing, coaching, and ensuring adherence to SOPs while using RF devices and reporting tools to optimize performance and profitability.