Omni Fulfillment Leader: Orders & Dispatch

BJ's Wholesale Club, Inc.; Setauket (NY); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

Daily pay

Free BJ’s memberships

Generous Paid Time Off

Health benefits options

401(k) Retirement Savings Plan

Job summary

BJ’s Wholesale Club is seeking an Omni Supervisor to lead club operations and drive performance across departments. You will oversee Omni initiatives, coach team members, and ensure an outstanding member experience.

responsibilities include admin of digital initiatives such as BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club, with emphasis on policy adherence and operational efficiency.

Qualifications

• Must have at least 1 year supervising a team of 5+ employees.
• Strong leadership and coaching skills.
• Ability to manage multiple departments and ensure operational excellence.
• Excellent communication with teams and leadership.
• Willingness to work a flexible schedule including shifts.
• Must be 18 years or older.

Responsibilities

• Process member orders quickly and accurately.
• Maintain SOPs for BOPIC, Curbside, and Ship from Club.
• Direct and coach Omni Experience Ambassadors.
• Review OMNI reporting and performance metrics.
• Hire, train, and manage OMNI team members.
• Ensure safety and adherence to policies.

Skills

Leadership

Communication

Team management

Open shift availability

Customer service focus

Tools

RF scanner

Job description

BJ’s Wholesale Club is seeking an Omni Supervisor to lead club operations and drive performance across departments. You will oversee Omni initiatives, coach team members, and ensure an outstanding member experience.

responsibilities include admin of digital initiatives such as BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club, with emphasis on policy adherence and operational efficiency.