Omni Fulfillment Lead

BJ's Wholesale Club, Inc.; Burlington (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) Match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club, Inc. is seeking an Omni Supervisor to lead the Omni team within the club. You will direct daily operations, coach team members, and ensure efficient order pulling, inventory control, and policy adherence to deliver a top-notch member experience.

Strong leadership, RF scanner proficiency, and the ability to work open shifts are essential. The role offers growth opportunities within a values-driven culture and a focus on high service standards.

Qualifications

• Minimum 1 year experience overseeing a team of 5+ employees in a professional setting.
• Ability to set performance goals and deadlines.
• Organizing workflow and assigning tasks; monitoring productivity.
• Communicating with Club Leadership and relaying information.
• Demonstrate leadership capabilities and drive engagement.
• Own and deliver against strategic initiatives and objectives.
• Committed to outstanding member service.
• Open shift availability required; must be 18+.
• Previous order pulling experience and RF scanner familiarity preferred.
• Computer proficiency is required.

Responsibilities

• Oversee a team of 5+ employees and coach them to meet daily targets.
• Lead order pulling and inventory processes using RF scanners.
• Coordinate with departments to ensure smooth club operations.
• Monitor performance metrics and report to Assistant Club Management.
• Ensure safety, SOP adherence, and high service standards.
• Assist in staffing and training across Omni functions.

Skills

Leadership

Team Management

RF scanner experience

Inventory control

Customer service focus

Tools

RF scanner

Computer proficiency

Job description

BJ’s Wholesale Club, Inc. is seeking an Omni Supervisor to lead the Omni team within the club. You will direct daily operations, coach team members, and ensure efficient order pulling, inventory control, and policy adherence to deliver a top-notch member experience.

Strong leadership, RF scanner proficiency, and the ability to work open shifts are essential. The role offers growth opportunities within a values-driven culture and a focus on high service standards.