Omni Experience Leader - Club Ops & Delivery

BJ's Wholesale Club, Inc.; Boynton Beach (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Job summary

BJ’s Wholesale Club, Inc. is hiring an Omni Supervisor to lead club operations, drive performance, and manage omni-channel initiatives including BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club.

You will direct the Omni team, coach associates, and ensure policy compliance while delivering an outstanding member experience. Join a world-class team in a fast-paced retail environment in Florida.

Qualifications

• Must have at minimum 1 year experience overseeing a team of 5 or more employees
• Open shifts availability required
• Previous RF scanner experience preferred
• Computer proficiency required

Responsibilities

• Process Member orders in a fast, courteous, and friendly manner using pick lists and RF device
• Update merchandise locations and operating equipment to maintain organization
• Mentor and coach Omni Experience Ambassadors and supervise team performance
• Ensure daily OMNI productivity targets and service level agreements are met
• Maintain store policy compliance and participate in hiring, training, and performance management

Skills

Team leadership

Open shift availability

Communication

Problem solving

Tools

RF scanner

Job description

BJ’s Wholesale Club, Inc. is hiring an Omni Supervisor to lead club operations, drive performance, and manage omni-channel initiatives including BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club.

You will direct the Omni team, coach associates, and ensure policy compliance while delivering an outstanding member experience. Join a world-class team in a fast-paced retail environment in Florida.