Omni Fulfillment Lead: Fast, Accurate Order Execution

BJ's Wholesale Club, Inc.; Hyannis (MA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Daily pay

Free BJ’s Memberships

Generous Paid Time Off

Health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Hyannis, MA is seeking an Omni Supervisor to lead the Omni team, drive club performance, and oversee digital initiatives like BOPIC, Same Day Delivery, Curbside, and Ship from Club. You will ensure policy compliance, deliver excellent member experiences, and optimize operations.

Ideal candidates have leadership experience, strong communication skills, and the ability to manage multiple departments while maintaining safety and high service standards.

Qualifications

• Oversee a team of 5+ employees.
• Open shift availability required.
• Must be 18 years or older.
• RF scanner experience preferred.
• Computer proficiency required.

Responsibilities

• Process Member orders quickly and accurately.
• Lead OMNI functions and guide Omni team.
• Maintain SOPs for BOPIC, Curbside, and Ship from Club.
• Coach and train Omni ambassadors and assess performance.
• Ensure a safe and positive environment for members and team.

Skills

Team leadership

Communication

Strategic thinking

Open shift availability

18+ age requirement

Problem solving

People management

Computer proficiency

Tools

RF scanner

Job description

BJ’s Wholesale Club in Hyannis, MA is seeking an Omni Supervisor to lead the Omni team, drive club performance, and oversee digital initiatives like BOPIC, Same Day Delivery, Curbside, and Ship from Club. You will ensure policy compliance, deliver excellent member experiences, and optimize operations.

Ideal candidates have leadership experience, strong communication skills, and the ability to manage multiple departments while maintaining safety and high service standards.