Omni-Experience Fulfillment Specialist

bjswholesaleclub; Springfield (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Free BJ's Memberships

Generous PTO

Flexible and affordable health plans

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking a team member to support warehouse and Omni Experience initiatives. You will pull merchandise from pick lists, move items to staging, and use handheld scanners to verify counts and locations, contributing to fast, accurate order fulfillment for members.

You’ll work within digital programs like BOPIC, Curbside, Express Pay, and Ship from Club, ensuring safety and a positive member experience while upholding club standards.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner to pick orders from the sales floor.
• Uses handheld scanner to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates inventory and equipment issues and flags expired or short-dated items on the pick list.
• Coordinates with club team to replenish merchandise when needed.
• Ensures orders are picked in a timely manner to meet productivity targets.
• Adheres to SOPs for BOPIC, Curbside and Ship from Club.
• Takes responsibility for personal performance and collaborates with leadership to improve metrics.
• Packages orders securely following standard procedures.
• Maintains neat and organized SFC area and cleaning routines.
• Handles damaged goods per SOP.

Job description

BJ's Wholesale Club is seeking a team member to support warehouse and Omni Experience initiatives. You will pull merchandise from pick lists, move items to staging, and use handheld scanners to verify counts and locations, contributing to fast, accurate order fulfillment for members.

You’ll work within digital programs like BOPIC, Curbside, Express Pay, and Ship from Club, ensuring safety and a positive member experience while upholding club standards.