Omni-Channel Marketing & Operations Lead

Socket.dev; Dedham (MA); On-site; USD 100,000 - 125,000; Full time

Job summary

Jordan’s Furniture seeks a Manager of Integrated Marketing & Operations to lead cross-channel campaigns from planning to execution. This hybrid role is based in Dedham, MA, requiring 2 days in the office and 3 days remote each week.

You’ll drive alignment between brand, merchandising, and promotional priorities, delivering measurable results and a seamless customer journey. A strong track record in consumer marketing is essential.

Qualifications

• Bachelor’s degree or equivalent experience
• 0
• 5+ years of consumer marketing experience (retail preferred)
• Proven experience leading integrated omni-channel marketing campaigns
• Strong understanding of digital marketing, e-commerce, and customer engagement strategies
• Excellent project management and multi-priority handling
• Strategic thinker with execution focus
• Strong cross-functional collaboration and leadership
• Excellent communication and presentation skills
• Entrepreneurial mindset focused on building and improving processes

Responsibilities

• Lead the development and optimization of the integrated marketing calendar, aligning campaigns with key retail moments and seasonal priorities
• Translate business and merchandising goals into clear, actionable marketing briefs
• Own end-to-end execution of omni-channel campaigns across digital, e-commerce, PR, social, lifecycle, and in-store channels
• Manage campaign timelines, processes, budgets, and deliverables to ensure strong execution
• Leverage consumer insights, market trends, and competitive data to identify opportunities
• Partner with analytics teams to track performance and optimize campaigns for traffic, conversion, and revenue
• Coordinate product launches, promotions, and seasonal campaigns
• Ensure brand consistency across all customer touchpoints
• Stay informed on industry and retail trends to bring forward new ideas

Skills

Cross-functional leadership

Omni-channel marketing

Digital marketing

E-commerce

Project management

Strategic thinking

Communication skills

Collaboration

Entrepreneurial mindset

Education

Bachelor’s Degree or equivalent experience

Job description

Jordan’s Furniture seeks a Manager of Integrated Marketing & Operations to lead cross-channel campaigns from planning to execution. This hybrid role is based in Dedham, MA, requiring 2 days in the office and 3 days remote each week.

You’ll drive alignment between brand, merchandising, and promotional priorities, delivering measurable results and a seamless customer journey. A strong track record in consumer marketing is essential.