Omni-Channel Luxury Retail Supervisor

BoF Careers; Woodbury (VT); Vor Ort; USD 50.000 - 75.000; Vollzeit

Zusammenfassung

Acne Studios in Woodbury Common is seeking a Store Supervisor to lead a team, nurture client relationships, and drive luxury sales with exceptional service. You will collaborate with the Store Manager to plan activities and ensure a premium client experience across channels.

Ideal candidates bring a customer-facing background in retail or hospitality, CRM/clienteling know-how, and a keen eye for KPIs, stock integrity, and visual merchandising. Background checks may be performed.

Qualifikationen

• Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
• Ability to identify customer needs, cross-sell products, and close sales to achieve individual and store sales targets.
• Responsive and ability to resolve customer concerns or issues in a professional manner.
• Understanding of sales techniques, product knowledge, and visual merchandising.

Aufgaben

• Managing and executing omni channel services
• Welcoming and guiding customers through a smooth customer cycle tending to all details and providing them with the best-in-class client experience
• Achieving sales, conversion, and clienteling targets
• Upholding administrative procedures and skillfully managing our inventory
• Overseeing day-to-day operations of the store, ensuring a luxurious and cutting-edge atmosphere

Kenntnisse

Interpersonal skills

Clienteling

Sales techniques

Product knowledge

CRM

Jobbeschreibung

Acne Studios in Woodbury Common is seeking a Store Supervisor to lead a team, nurture client relationships, and drive luxury sales with exceptional service. You will collaborate with the Store Manager to plan activities and ensure a premium client experience across channels.

Ideal candidates bring a customer-facing background in retail or hospitality, CRM/clienteling know-how, and a keen eye for KPIs, stock integrity, and visual merchandising. Background checks may be performed.