Luxury Store Supervisor: Clienteling & Team Leadership

Brobston Group; Town of Woodbury (NY); In loco; USD 52.000 - 78.000; Tempo pieno

Descrizione del lavoro

Acne Studios is seeking a Store Supervisor at our Woodbury Common location. You will collaborate with the Store Manager to drive sales, manage day-to-day operations, and ensure an exceptional client experience in a luxury setting.

The role focuses on omni-channel service, clienteling, and achieving high sales performance, with a strong emphasis on teamwork, feedback, and professional growth in a dynamic environment.

Competenze

• Interpersonal and communication skills to provide excellent service and build relationships with customers.
• Ability to identify customer needs, cross-sell products, and close sales to achieve targets.
• Knowledge of CRM/clienteling and ability to analyze retail KPIs.

Mansioni

• Collaborate with Store Manager to plan activities and actions based on KPI analyses.
• Welcome and guide customers through a smooth client journey and provide best-in-class service.
• Achieve sales, conversion, and clienteling targets.
• Uphold administrative procedures and manage store inventory.
• Oversee day-to-day store operations to maintain a luxurious atmosphere.

Conoscenze

Interpersonal skills

Communication skills

CRM and clienteling

Cross-selling

Sales techniques

Retail KPI analysis

Fluent in English

Strumenti

CRM software

Descrizione del lavoro

Acne Studios is seeking a Store Supervisor at our Woodbury Common location. You will collaborate with the Store Manager to drive sales, manage day-to-day operations, and ensure an exceptional client experience in a luxury setting.

The role focuses on omni-channel service, clienteling, and achieving high sales performance, with a strong emphasis on teamwork, feedback, and professional growth in a dynamic environment.