Omni-Channel Donor Stewardship Coordinator

OPERATION SMILE INC; Virginia Beach (VA); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

OPERATION SMILE INC is seeking a Direct Response Coordinator to support the Manager for Sustainer and Mid-Level Giving. The role ensures accurate data management, campaign workflow, and timely delivery across direct mail, digital, and other fundraising methods.

You will coordinate proofs, coding, and vendor QC, manage sustainer premiums, and help optimize monthly and high-value donor campaigns while collaborating with internal teams and external partners.

Qualificações

• 3-5 years of professional direct marketing and nonprofit experience.
• Bachelor's Degree in Marketing or equivalent.
• Spanish bilingual a plus.

Responsabilidades

• Direct all proofs and ensure review processes are executed accurately.
• Approve coding setup and work with Data & Analytics to ensure accuracy of coding.
• Manage premium inventory, with a focus on sustainer premiums and anniversary programs.
• Process donor monthly giving upgrades as needed by Data & Analytics.
• Collaborate with the Digital team to create an omni-channel sustainer donor journey.

Conhecimentos

Direct marketing

Nonprofit experience

Project coordination

Data management

Communication skills

Bilingual Spanish

Formação académica

Bachelor's degree in Marketing or equivalent

Ferramentas

BBCRM

Microsoft Excel

Project management software

Descrição da oferta de emprego

OPERATION SMILE INC is seeking a Direct Response Coordinator to support the Manager for Sustainer and Mid-Level Giving. The role ensures accurate data management, campaign workflow, and timely delivery across direct mail, digital, and other fundraising methods.

You will coordinate proofs, coding, and vendor QC, manage sustainer premiums, and help optimize monthly and high-value donor campaigns while collaborating with internal teams and external partners.