Omni-Channel Digital Commerce Manager

The Sherwin-Williams Company; Davidson (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

The Sherwin-Williams Company in Davidson, NC is seeking a Manager of Digital Commerce to lead the omni-channel strategy across Lowe's digital platforms and brand experiences. You will build and optimize online product categories, improve consumer journeys, and drive traffic, conversion, and basket size while enhancing customer satisfaction.

Role reports to the Davidson, NC office and emphasizes cross-functional partnerships, data-driven decision making, and strong communication to champion

Qualifications

• Bachelor's degree in business, marketing, communications or technology.
• 4+ years' experience in sales, marketing, merchandising or online category management.
• Exceptional verbal and written communication and presentation skills.
• Demonstrated ability to synthesize multiple sources of input (data, stakeholders, research) and make high-quality decisions.

Responsibilities

• Partner with the Sr. Manager to set and champion the online sales vision for Lowe's digital properties.
• Develop and execute go-to-market strategies across retailer digital platforms.
• Serve as primary contact for online sku presentation and brand performance on lowes.com.
• Drive omni-fulfillment growth from build to execution (BOPUIS, SOS, DFC).
• Manage the Online Merchant, Digital Category Optimization, IT & Project Management relationships.
• Lead Online Product Category Line Reviews with strategic plans and presentations.
• Conduct competitive intelligence, consumer research, and financial analysis to identify opportunities.
• Build compelling presentations to convey complex concepts to leadership.
• Oversee the digital shelf content, data integrity, user flow, and SEO to drive conversion.
• Coordinate with retailer teams to maximize capabilities and roadmap impact.
• Foster cross-functional relationships across Sales, Brand, Product Marketing, Digital and Retail.
• Identify KPIs, track performance, and translate data into actionable insights for strategy.
• Lead 1–3 direct reports or agency partners focused on digital shelf and content.
• Collaborate with sales/merchant teams to plan online promotions.
• Work with digital commerce, finance, supply chain, IT, Sales, Channel, Brand to ensure aligned processes.
• Lead shared Digital Commerce team initiatives.

Skills

Exceptional verbal and written comms

Synthesize inputs into decisions

4+ years' experience in sales, mark.,/

Cross-functional leadership

Education

Bachelor's degree in business, marketing, communications or technology

Job description

The Sherwin-Williams Company in Davidson, NC is seeking a Manager of Digital Commerce to lead the omni-channel strategy across Lowe's digital platforms and brand experiences. You will build and optimize online product categories, improve consumer journeys, and drive traffic, conversion, and basket size while enhancing customer satisfaction.

Role reports to the Davidson, NC office and emphasizes cross-functional partnerships, data-driven decision making, and strong communication to champion