Omni-Channel Customer Growth Manager - Cat Treats

Mars; Bentonville (AR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Five Principles

Mars University

Performance bonus

Benefits package

Job summary

Mars is seeking a Customer Manager, Treats to lead omni-channel growth with Walmart, aligning cross-functional teams to craft strategy, optimize plans, and ensure flawless execution across in-store and digital channels.

The role emphasizes data-driven decision making, forecasting accuracy, and strong stakeholder engagement to drive sustainable growth and enhanced customer partnerships.

Qualifications

• Bachelor's degree or higher in a business, marketing, analytics, or related field.
• 5-7 years of customer management experience.
• Experience with syndicated data sources (Nielsen, Retail Link, Luminate).
• Experience using syndicated data systems (Nielsen, IRI, Scintilla) and retail portals.
• Strong presentation, communication, and storytelling skills.
• Proficiency with Microsoft Excel, PowerPoint, and Word.
• Ability to navigate a dynamic, fast-paced environment.

Responsibilities

• Develop and execute customer and category growth strategies for Walmart and Mars.
• Lead annual business planning, including assortment, innovation, promotions, and omni-channel strategies.
• Build and present customer-facing selling stories and strategic recommendations.
• Support line reviews, joint business planning, customer meetings, and strategic partnerships.
• Manage sales forecasts and business plans using shipment, consumption, and performance trends.
• Monitor performance, identify risks and opportunities, and provide actionable recommendations.
• Develop promotional plans across store and digital channels and optimize investments.
• Collaborate with cross-functional teams to align resources and execution plans.
• Deliver business updates and narratives to leadership teams.

Skills

Presentation skills

Communication skills

Cross-functional collaboration

Forecasting

Leadership

Education

Bachelor's degree

Tools

Nielsen

IRI

Scintilla

Job description

Mars is seeking a Customer Manager, Treats to lead omni-channel growth with Walmart, aligning cross-functional teams to craft strategy, optimize plans, and ensure flawless execution across in-store and digital channels.

The role emphasizes data-driven decision making, forecasting accuracy, and strong stakeholder engagement to drive sustainable growth and enhanced customer partnerships.