Omni-Channel Customer Growth Manager

mars

United States

On-site

USD 90,000 - 120,000

Full time

4 days ago
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Benefits offered by this job

Competitive salary
Bonus opportunities
Benefits package

Job summary

Mars seeks a Customer Manager, Treats, to develop and execute omni-channel strategies with Walmart and Mars. You will lead annual planning, forecasts, promotions, and assortment initiatives while partnering across functions to identify growth opportunities.

You will build customer-facing narratives, manage negotiations, and monitor performance to drive sustainable growth and strong customer partnerships.

Qualifications

  • Bachelor's degree required.
  • 5-7 years of customer management experience.
  • Experience with syndicated data sources such as Nielsen, Retail Link, and Luminate.
  • Experience using syndicated data systems (Nielsen, IRI, Scintilla), retail portals, forecasting and financial tools.
  • Strong presentation and communication skills.
  • Proficiency with Microsoft Excel, PowerPoint, and Word.
  • High learning agility in a dynamic environment.

Responsibilities

  • Develop and execute customer and category growth strategies for Walmart and Mars.
  • Lead annual business planning, including assortment, innovation, promotions, and omni-channel strategies.
  • Build and present customer-facing selling stories and strategic business recommendations.
  • Support line reviews, joint business planning, customer meetings, and strategic partnerships.

Skills

Customer management
Presentation skills
Communication skills
Negotiation
Cross-functional collaboration
Analytical thinking
Excel
PowerPoint
Word

Education

Bachelor's degree

Tools

Nielsen
IRI
Luminate
Scintilla
Retail Link

Job description

Mars seeks a Customer Manager, Treats, to develop and execute omni-channel strategies with Walmart and Mars. You will lead annual planning, forecasts, promotions, and assortment initiatives while partnering across functions to identify growth opportunities.

You will build customer-facing narratives, manage negotiations, and monitor performance to drive sustainable growth and strong customer partnerships.

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