Omaha Stone Office Manager — Streamline Operations

UGM NEBRASKA; Omaha (NE); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Paid Holidays

Job summary

UGM Surfaces, an established stone supplier, seeks an Office Manager in Omaha, NE to coordinate day-to-day operations, support cross-department teamwork, and improve administrative processes. The role emphasizes organizational skills, strong communication, and reliability in a busy showroom environment.

Ideal candidates will manage schedules, assist with payments and invoices, and ensure smooth logistics across departments while delivering excellent customer service.

Qualifications

• Strong organizational and time management skills are required.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities with attention to detail.
• Proficiency with common office software and productivity tools.
• Professional, dependable, and service-oriented approach.
• Ability to work independently and collaboratively.
• Problem-solving mindset with a focus on follow-through.

Responsibilities

• Answer incoming phone calls and greet showroom visitors.
• Provide exceptional customer service and maintain clear communications.
• Respond to client and contractor emails about stone availability.
• Resolve customer questions or complaints in a timely manner.
• Help clients track stone slab selections and orders.
• Schedule stone slab deliveries and pickups; coordinate with warehouse.
• Confirm appointment dates with builders, fabricators, and designers.
• Process customer payments and manage sales orders; handle basic AR/AP tasks.
• Maintain physical and digital project files and office supplies; support management and sales teams.

Skills

Organizational skills

Time management

Written and verbal communication

Multitasking

Problem solving

Teamwork and collaboration

Independent work

Follow-through

Tools

MS Office

Job description

UGM Surfaces, an established stone supplier, seeks an Office Manager in Omaha, NE to coordinate day-to-day operations, support cross-department teamwork, and improve administrative processes. The role emphasizes organizational skills, strong communication, and reliability in a busy showroom environment.

Ideal candidates will manage schedules, assist with payments and invoices, and ensure smooth logistics across departments while delivering excellent customer service.