Office Manager

UGM NEBRASKA; Omaha (NE); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Paid Holidays

Job summary

UGM Surfaces, an established stone supplier, seeks an Office Manager in Omaha, NE to coordinate day-to-day operations, support cross-department teamwork, and improve administrative processes. The role emphasizes organizational skills, strong communication, and reliability in a busy showroom environment.

Ideal candidates will manage schedules, assist with payments and invoices, and ensure smooth logistics across departments while delivering excellent customer service.

Qualifications

• Strong organizational and time management skills are required.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities with attention to detail.
• Proficiency with common office software and productivity tools.
• Professional, dependable, and service-oriented approach.
• Ability to work independently and collaboratively.
• Problem-solving mindset with a focus on follow-through.

Responsibilities

• Answer incoming phone calls and greet showroom visitors.
• Provide exceptional customer service and maintain clear communications.
• Respond to client and contractor emails about stone availability.
• Resolve customer questions or complaints in a timely manner.
• Help clients track stone slab selections and orders.
• Schedule stone slab deliveries and pickups; coordinate with warehouse.
• Confirm appointment dates with builders, fabricators, and designers.
• Process customer payments and manage sales orders; handle basic AR/AP tasks.
• Maintain physical and digital project files and office supplies; support management and sales teams.

Skills

Organizational skills

Time management

Written and verbal communication

Multitasking

Problem solving

Teamwork and collaboration

Independent work

Follow-through

Tools

MS Office

Job description

Pay: $20.00 to $23.00 per hour, based on experience and qualifications.

FLSA Status: Non-Exempt (eligible for overtime pay in accordance with applicable laws and company policy).

About Company:

Founded in 1999, UGM Surfaces is one of the most successful natural stone and engineered surface suppliers in the United States. UGM currently boasts over 600,000 square feet of stone gallery and showroom space, with locations in Chicago IL, Detroit MI, Cleveland OH, Milwaukee WI, St. Louis MO, Omaha NE, and Minneapolis MN. UGM specializes in providing the highest quality and largest selection of stone products to meet the needs of builders, contractors, fabricators, retailers, architects, interior designers, and tile distributors from around the United States.

About the Role:

We are seeking a highly motivated and skilled Office Manager to join our team in Omaha, Nebraska. We are seeking a highly organized and dependable professional to support the day-to-day operations of a busy office environment. This role is ideal for someone who enjoys creating structure, improving processes, and helping teams work efficiently. The successful candidate will be proactive, detail-oriented, and comfortable balancing administrative duties with coordination across departments.

Minimum Qualifications:

• Previous experience in office administration, office coordination, or a similar role
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities with attention to detail
• Proficiency with common office software and productivity tools
• Professional, dependable, and service-oriented approach
• Ability to work independently and collaboratively
• Problem-solving mindset with a focus on follow-through

Preferred Qualifications:

• 3 Years of experience in a Office Manager role.
• Experience in the Stone & Granite industry
• Bilingual in English and Spanish

Responsibilities:

• Answer incoming phone calls and greet showroom visitors.
• Customer Service and Communication.
• Respond to client and contractor emails about stone availability.
• Resolve customer questions or complaints.
• Help clients track stone slab selections and orders.

Logistics and Scheduling

• Schedule stone slab deliveries or pickups.
• Coordinate delivery times with warehouse.
• Confirm appointment dates with builders, fabricators, and designers.

Financial and Sales Administration

• Process customer payments and manage sales orders.
• Handle basic accounts receivable and accounts payable tasks.
• Issue invoices and track outstanding balances.

General Office Management

• Maintain physical and digital project files.
• Kept track on office and showroom supplies.
• Support management and sales teams with general paperwork.

What We Offer

• A collaborative and professional workplace
• Opportunities to take ownership of meaningful administrative processes
• The chance to make a visible impact on team productivity and office culture
• Competitive compensation and benefits, based on experience and location

Paid Holidays

Eligible employees receive paid holidays in accordance with company policy. Current paid holidays include:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day After Thanksgiving
• Christmas Eve
• Christmas Day

Holiday schedules are subject to change based on business needs and company policy.

Pay: $20.00 - $23.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Paid Holidays