Oil Change Concierge & Service Advisor

Sun Auto Tire & Service; Pittsville (TX); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Closed Sunday

Competitive bi-weekly pay

Tuition reimbursement

Paid vacation and sick time

6 paid holidays

Medical, dental, and vision insurance

Life insurance (company-paid)

401(k) with company match

Discounts on services for personal/fam

Résumé du poste

Sun Auto Tire & Service is seeking a Quick Lube Service Advisor in Texas. You will greet customers, assess service needs, present oil change options, and guide them through the service experience.

No prior supervisory or mechanical background is required, but solid knowledge of automotive services and strong communication are essential. The role emphasizes delivering exceptional service, coordinating with technicians, managing appointments, and handling billing while promoting current offers.

Qualifications

• Provide excellent customer service and build positive relationships.
• Strong interpersonal and communication skills for customer interactions.
• Ability to manage appointments and scheduling in a busy environment.
• Organize tasks, keep accurate records, and handle multiple responsibilities.

Responsabilités

• Greet customers and understand service needs; explain quick lube options and pricing.
• Recommend oil changes and services based on manufacturer guidance and vehicle history.
• Coordinate with technicians to ensure timely service delivery and updates with customers.
• Prepare invoices, process payments, and handle billing inquiries or disputes.
• Maintain clean, welcoming customer waiting areas and accurate service records.
• Promote promotions, discounts, and loyalty programs to improve customer experience.

Connaissances

Customer service

Interpersonal skills

Communication

Organizational skills

Sales skills

Team collaboration

Outils

Scheduling software

Billing systems

Record keeping

Description du poste

Sun Auto Tire & Service is seeking a Quick Lube Service Advisor in Texas. You will greet customers, assess service needs, present oil change options, and guide them through the service experience.

No prior supervisory or mechanical background is required, but solid knowledge of automotive services and strong communication are essential. The role emphasizes delivering exceptional service, coordinating with technicians, managing appointments, and handling billing while promoting current offers.