Quick Lube Service Advisor - Fast, Friendly Customer Care

Sun Auto Service; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Closed Sunday

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental, and Vision Insurance

Life Insurance (Company-paid)

401(k) Retirement Savings Plan with 2%

Discounted Services on Vehicles

Opportunity for Advancement

Job summary

Sun Auto Tire & Service is seeking a friendly Quick Lube Service Advisor to assist customers with maintenance needs. This customer-facing role requires strong communication, organizational skills, and a willingness to learn.

Starting at $30,000/Yr. to $40,000/Yr. + Bonus, full-time with potential weekend/evening shifts. Benefits include health/dental/vision insurance, 401(k) with company match, paid vacation, and more.

Qualifications

• Strong customer service and interpersonal communication skills.
• Ability to manage appointments and records.
• Willingness to learn about automotive services and pricing.

Responsibilities

• Greet customers and understand service needs while providing estimates and wait times.
• Present oil change options and services based on recommendations.
• Coordinate with technicians to ensure timely service delivery.
• Handle billing, payments, and invoicing.
• Maintain accurate records of interactions and follow-ups.
• Inform customers about promotions and loyalty programs.
• Keep waiting area clean and organized.
• Resolve customer issues promptly and professionally.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Sales ability

Problem solving

Teamwork

Scheduling

Tools

Scheduling software

Billing systems

Job description

Sun Auto Tire & Service is seeking a friendly Quick Lube Service Advisor to assist customers with maintenance needs. This customer-facing role requires strong communication, organizational skills, and a willingness to learn.

Starting at $30,000/Yr. to $40,000/Yr. + Bonus, full-time with potential weekend/evening shifts. Benefits include health/dental/vision insurance, 401(k) with company match, paid vacation, and more.