Quick Lube Experience Advisor

Sun Auto Service; Spring (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental, and Vision Insurance

Life Insurance (Company-paid)

401(k) Retirement Savings Plan with 2%

Discounted Services

Opportunity for Advancement

Job summary

Sun Auto Tire & Service is hiring a Quick Lube Service Advisor to greet customers, assess needs, and recommend fast oil changes and maintenance options. You will manage appointments, provide accurate estimates, and ensure a smooth customer experience in a busy service garage.

The role emphasizes strong communication, organizational skills, and teamwork with technicians. Starting salary ranges from $30,000 to $40,000 per year with bonus potential.

Qualifications

• Customer-focused approach in a fast-paced environment.
• Strong communication to understand and relay service needs.
• Ability to manage appointments and maintain records.
• Problem-solving skills to address customer issues effectively.
• Sales orientation to suggest relevant services and promotions.

Responsibilities

• Greet customers warmly and assist with service needs; explain services and provide estimates.
• Present oil change options based on manufacturer guidance and vehicle history.
• Refer referrals to full-service and tire-forward stores.
• Keep customers informed about service status and timing.
• Prepare and present invoices; process payments and handle inquiries.
• Maintain accurate records of interactions, services, and follow-up actions.
• Coordinate with lube technicians to ensure timely service delivery.
• Inform customers about current promotions, discounts, and loyalty programs.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Problem-solving

Sales ability

Team collaboration

Basic computer skills

Job description

Sun Auto Tire & Service is hiring a Quick Lube Service Advisor to greet customers, assess needs, and recommend fast oil changes and maintenance options. You will manage appointments, provide accurate estimates, and ensure a smooth customer experience in a busy service garage.

The role emphasizes strong communication, organizational skills, and teamwork with technicians. Starting salary ranges from $30,000 to $40,000 per year with bonus potential.