OHS Claims & Billing Associate (Bilingual)

Kaiser Permanente; Inglewood (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Kaiser Permanente in Inglewood, CA is seeking a clerical associate for Occupational Health Services. The role focuses on reception, scheduling, data entry, billing-related tasks, and general clerical duties in a fast-paced environment.

The ideal candidate has at least 1 year of Workers' Compensation clerical experience, strong typing, and bilingual English/Spanish abilities. Proficiency with KP Health Connect and internal systems is required.

Qualifications

• Typing speed of 35 words per minute is required.
• At least 1 year clerical and customer service experience in Workers' Compensation.
• Experience with medical terminology tests.
• Knowledge of Workers' Compensation claims processing.
• Cash handling experience.
• Ability to research, summarize and communicate clearly in writing and verbally.
• Proficiency with computers and KP systems.
• Familiarity with equipment like adding machines, fax, copiers, phones, etc.

Responsibilities

• Answer and screen incoming calls; greet patients/visitors and determine visit nature.
• Create patient accounts and transfer charges to the correct KP Health Connect accounts.
• Schedule workers' compensation appointments and obtain needed information.
• Maintain/transfer records and enter data into KP internal systems.
• Handle payments/collections for OHSS services and assist with paperwork.

Skills

Typing 35 wpm

Customer service

Bilingual English/Spanish

Multitasking

Interpersonal communication

Education

High school diploma/GED

Tools

KP Health Connect

KP internal systems

Job description

Kaiser Permanente in Inglewood, CA is seeking a clerical associate for Occupational Health Services. The role focuses on reception, scheduling, data entry, billing-related tasks, and general clerical duties in a fast-paced environment.

The ideal candidate has at least 1 year of Workers' Compensation clerical experience, strong typing, and bilingual English/Spanish abilities. Proficiency with KP Health Connect and internal systems is required.