Ambulatory Services Front Desk & Care Coordinator

Kaiser Permanente; Downey (CA); Presencial; USD 25 000 - 33 000; Tempo parcial

Resumo da oferta

Kaiser Permanente in Downey, CA seeks a Service Representative to greet and assist members, manage check-in, scheduling, and benefits verification. You will work with Kaiser systems, assist with payments, and guide patients using KP technologies.

The role emphasizes customer service, accurate data entry, and confidentiality in a fast-paced health care setting. The position is on-call with hours varying; bilingual English/Spanish is required; prior cash handling and strong communication skills

Qualificações

• Must have strong customer service skills and be able to navigate fast-paced medical office environments.
• Bilingual English/Spanish required; tests may apply.
• Cash handling experience and basic computer literacy are required.

Responsabilidades

• Greet members and provide reception services; assist with navigation and check-in.
• Schedule and coordinate appointments; verify benefits and patient information.
• Handle cash transactions and reconcile daily receipts.
• Provide information on Kaiser interactive technologies and assist with education for members.

Conhecimentos

Customer service

Bilingual English/Spanish

Cash handling

Multi-line phones

Written & verbal comms

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Kaiser Permanente in Downey, CA seeks a Service Representative to greet and assist members, manage check-in, scheduling, and benefits verification. You will work with Kaiser systems, assist with payments, and guide patients using KP technologies.

The role emphasizes customer service, accurate data entry, and confidentiality in a fast-paced health care setting. The position is on-call with hours varying; bilingual English/Spanish is required; prior cash handling and strong communication skills