Oracle Field Service Cloud (TOA) (GC-USC)

SmartRecruiters, Inc.; Dallas (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Sonsoft, Inc. in the USA seeks a Senior Oracle Field Service Cloud Architect/Lead Consultant to design and deliver large field service implementations.

You will lead client engagements, shape solution architectures, and ensure on-time production support for TOA v16+ across multi-application landscapes. You will own requirements gathering, business process design, and advanced routing configurations, coordinating onsite and offshore teams, with strong communication skills and hands-on expertise

Qualifications

• 8+ years hands-on Oracle Field Service Cloud experience (TOA v16+) in implementation and production support.
• Experience in client-facing Technology Architect / Lead Consultant roles.
• Experience with onsite-offshore engagements and multi-application landscapes.
• Strong business process design using OFSC in complex environments.

Skills

OFSC TOA16

Client facing

Onsite-offshore

Business process design

Requirements gathering

Education

Bachelor's degree

Tools

Siebel

EBS

RightNow

Job description

• Full-time

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
General:

• Should have 8+ years of hands- on experience in Oracle Field Service Cloud - TOA version 16 or higher, implementation, consultation and production support.
• Should have experience in core implementation, business architect, product support, technical architecture evaluation.
• Should have played a client facing role as a Technology Architect / Lead Consultant
• Should have worked in an onsite-offshore engagement
• Business process design using Oracle Field Service Cloud in the client landscape holding multiple applications.
• Requirement gathering and design activities for large complex field service cloud implementations which encompasses consultation on field service cloud best practices, best possible usage etc.

Strong Functional expertise and implementation/configuration experience in the following modules:

• Oracle Field Service Core Manage
• Oracle Field Service Mobility
• Oracle Field Service Collaboration
• Oracle Field Service Routing (Routing plans, re- optimization, adding custom fields/ filters for routing)
• Oracle Field Service Capacity (Capacity/ Quota Management)
• Oracle Field Service Forecasting
• Oracle Field Service Customer Communication
• Multi- Lingual Configurations/ Set ups
• Analytics

Technical Expertise in following areas:

• Integrations of OFSC with custom applications, mobile apps, applications like Siebel, EBS, RightNow, home grown applications.
• Workflows & Business rules
• Message base scenarios/ template design
• Advanced Routing configurations
• Multi day activity setup.
• Configuration (including initial setup etc.)
• System Administration for resource setup
• Instance setup etc.
• Good oral and written communication skills

Qualifications

Qualifications Basic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT

Additional Information

U.S. citizens and those authorized to work in the U.S. are encouraged to apply.We are unable to sponsor at this time.

Note:-

• This is a Fulltime job for you
• Only US Citizen, Green Card Holder, TN Visa, GC-EAD,H4-EAD & L2-EAD can apply.
• No OPT-EAD & H1B Consultants please.
• Please mention yourVisa Statusin youremailorresume.