Office & Workplace Experience Lead

Ryan Specialty, LLC; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

Ryan Specialty, LLC is seeking an Office Manager in Chicago to provide executive support, coordinate leadership travel, and plan employee events. This onsite role focuses on workplace experience across a multi-MGU office with ~130 employees.

You will manage calendars, travel, and communications, ensuring a polished, cohesive office environment. The position emphasizes anticipatory planning, discretion, and strong organizational skills, with opportunities to contribute to culture initiatives and

Qualifications

• 3+ years of relevant experience in executive support, event planning, workplace experience, hospitality, business operations, or a related field preferred.
• Demonstrated experience supporting executives or senior leaders, including calendar, meeting, travel, and expense management.
• Experience planning and executing meetings, events, or employee experiences from concept through completion.
• Strong organization, attention to detail, communication, and follow-through with the ability to independently manage multiple priorities.

Responsibilities

• Provide proactive Executive Assistant support to designated leaders, managing complex calendars and meetings, anticipating needs, resolving scheduling conflicts, and helping leaders effectively manage their time and priorities.
• Coordinate business travel, itineraries, accommodations, and related expense reporting.
• Draft, prepare, and organize correspondence, presentations, reports, meeting materials, and other business documents.
• Serve as a trusted point of contact for internal and external stakeholders and support special projects and evolving business priorities.
• Handle confidential and sensitive information with sound judgment and discretion.
• Plan and execute leadership gatherings, employee events, business meetings, celebrations, and other experiences from concept through completion.
• Partner with leaders, MGUs, and the broader Workplace Experience team to create experiences aligned with the audience, purpose, and business need.
• Manage event logistics, vendors, communications, materials, technology, budgets, and onsite execution.
• Bring creative ideas forward and continuously look for ways to make meetings and events more intentional, engaging, and effective.
• Oversee day‑to‑day office operations to ensure the shared workplace remains organized, professional, safe, functional, and prepared for business needs.

Skills

Executive support

Event planning

Workplace experience

Hospitality

Business operations

Education

Bachelor’s degree preferred

Job description

Ryan Specialty, LLC is seeking an Office Manager in Chicago to provide executive support, coordinate leadership travel, and plan employee events. This onsite role focuses on workplace experience across a multi-MGU office with ~130 employees.

You will manage calendars, travel, and communications, ensuring a polished, cohesive office environment. The position emphasizes anticipatory planning, discretion, and strong organizational skills, with opportunities to contribute to culture initiatives and