Office Support Worker

Biogensys; Tallahassee (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Biogensys is hiring an Office Support Worker to handle calls from Florida students about scholarships and grants in Tallahassee, FL. The role requires strong communication skills and basic computer use, with a 40-hour work week from Monday to Friday, 8:00 AM to 5:00 PM.

Applicants must pass a level 2 background screen including fingerprinting. Prior customer service experience and a professional work demeanor are valued for success in this role.

Qualifications

• High school diploma or GED or equivalent required.
• Experience in customer service or a professional work environment preferred.
• Ability to speak and understand English.

Responsibilities

• Answer calls from Florida high school and college students regarding scholarships and grants.
• Provide information and guidance; escalate as needed.
• Maintain a professional demeanor in a fast-paced environment.

Skills

Calm under pressure

Computer literacy

Customer support experience

English proficiency

Professional environment experience

Education

High school diploma / GED / equivalent

Job description

We are hiring an Office Support Worker for one of our clients in Tallahassee, FL.

Job Description

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year).

Skills Required

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus
• Ability to speak and understand English
• Experience in a professional work environment

Education Required

• High school diploma, general education degree, or equivalent.

Work Hours

• The position is 40 hours per week
• Monday through Friday from 8:00 AM to 5:00 PM

Additional Information

• Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

About Us

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.