Scholarship Support Specialist — Student Services

Biogensys; Tallahassee (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Biogensys is hiring an Office Support Worker to handle calls from Florida students about scholarships and grants in Tallahassee, FL. The role requires strong communication skills and basic computer use, with a 40-hour work week from Monday to Friday, 8:00 AM to 5:00 PM.

Applicants must pass a level 2 background screen including fingerprinting. Prior customer service experience and a professional work demeanor are valued for success in this role.

Qualifications

• High school diploma or GED or equivalent required.
• Experience in customer service or a professional work environment preferred.
• Ability to speak and understand English.

Responsibilities

• Answer calls from Florida high school and college students regarding scholarships and grants.
• Provide information and guidance; escalate as needed.
• Maintain a professional demeanor in a fast-paced environment.

Skills

Calm under pressure

Computer literacy

Customer support experience

English proficiency

Professional environment experience

Education

High school diploma / GED / equivalent

Job description

Biogensys is hiring an Office Support Worker to handle calls from Florida students about scholarships and grants in Tallahassee, FL. The role requires strong communication skills and basic computer use, with a 40-hour work week from Monday to Friday, 8:00 AM to 5:00 PM.

Applicants must pass a level 2 background screen including fingerprinting. Prior customer service experience and a professional work demeanor are valued for success in this role.