Office Support Worker 810075

NITELINES USA, INC; Tallahassee (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

NiteLines USA in Tallahassee is seeking a Customer Service Specialist to answer calls from Florida high school and college students regarding Florida scholarships and grants. The role is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Requirements include a high school diploma or equivalent, the ability to stay calm under stress, and comfort with computers. Prior customer support experience is a plus, with a focus on tenure and reliability.

Qualifications

• High school diploma or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support is a plus.
• Must have strong job tenure.

Responsibilities

• Answer calls from students about Florida scholarships and grants.
• Work 40 hours per week, Monday–Friday, 8 AM–5 PM.
• Maintain professionalism and provide accurate information.
• Assist with background checks and required screenings as part of the process.

Skills

Customer service

Communication skills

Computer literacy

Job tenure

Education

High school diploma

Job description

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life’s best work.

** FL-DOE-OSFA-Office Support Worker (810075)**

Pay rate : $15.00 per hour

Assignment : ( 6 months +)

Job location: 325 W. Gaines St., Tallahassee, Florida 32309

Hours : M-F, 8- 5 PM

Job Summary

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Knowledge, Skills and Abilities:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus
• Must have strong job tenure

Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.