Office Support Specialist II 2026-02427

State of Wyoming; Cheyenne (WY); On-site; USD 38,000 - 48,000; Full time

Job summary

The State of Wyoming's Wyoming Water Development Office (WWDO) invites applications for a full-time administrative assistant. The role includes front desk support, creating and compiling department documents, mail handling, records management, and purchasing office supplies.

You will assist executives and coordinate program functions across divisions. Minimum qualifications include an associate degree in business and 0–2 years of related experience, with a substitution option of 2–4 years.

Qualifications

• Associate degree and 0–2 years in business office communications.
• Experience formatting documents in Microsoft Word and handling reports.
• Familiarity with records processing and basic office equipment.

Responsibilities

• Provide front desk customer service and handle inquiries.
• Assist with creating and compiling department documentation.
• Sort and deliver mail, manage agency records, and order supplies.
• Support executive staff and coordinate program functions across divisions.
• Process applications, files and contracts; ensure timely action.

Skills

Customer service

Administrative support

Microsoft Word

Records management

Office equipment

Communication

Education

Associate's Degree in Business

Job description

Open Until Filled

GENERAL DESCRIPTION

The Wyoming Water Development Office (WWDO) provides financial assistance to public entities for irrigation systems and municipal water supply projects within Wyoming. The office is currently seeking a full-time employee. This position performs various administrative duties, including providing front desk customer service, creating and compiling department documentation, sorting and delivering mail, managing agency records, ordering office supplies, and other responsibilities as assigned. The primary documents created/compiled by this position include consultant contracts, construction project agreements, amendments, and the agency’s annual legislative report.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance

• Paid vacation, sick leave, FMLA, and holidays

• Public Service Loan Forgiveness (PSLF) eligibility

• Retirement - Pension and 457(b) plans that help you build a secure future

• Flexible schedules and work-life balance options

• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resources Contact

Human Resources Contact: Rose Richardson / 307-777-7966 / [e-mail]

ESSENTIAL FUNCTIONS

The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Acts as a resource to provide information regarding the agency to staff, public, or other government entities, and to determine the most effective way of meeting the needs of management, staff, clients, or customers.

• Performs executive-level administrative and support duties.

• Manages and oversees all office equipment and supplies.

• Coordinates program functions between a variety of sources.

• Compiles vital information.

• Serves as executive assistant to director and deputy directors.

• Processes applications, files, records, etc. to determine action to be taken.

• Formats and submits all contracts and MOUs through the Attorney General’s Office.

• Researches and resolves issues with vendors.

• Manages meeting rooms and vehicle use for the department.

• Creates and edits reports and documents for management.

• Responsible for processing, maintenance, and quality control of records and documents.

• Oversight of office equipment, supplies, and vehicles.

• Provides a review function to ensure items within the organization are being appropriately evaluated, investigated, and resolved and provides general guidance on avoiding or dealing with similar situations in the future.

PREFERENCES

Preference will be given to those with at least one year of customer service experience, experience in formatting documents in Microsoft Word, and experience using the Cobblestone software.

KNOWLEDGE

• Knowledge of applicable computer applications.

• Knowledge of records processing and maintenance procedures and systems.

• Knowledge in the preparation of complicated documents.

• Knowledge and understanding of the agency and each respective division/program.

• Knowledge of investigating alleged non-compliance.

• Knowledge of project management.

• Knowledge of vehicle maintenance, service intervals, and requirements.

MINIMUM QUALIFICATIONS

Education:

Associate's Degree (typically in Business)

Experience:

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Certificates, Licenses, Registrations:

None

PHYSICAL WORKING CONDITIONS

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.

• Special physical demands are not required to perform the work.

NOTES

• FLSA: Non-Exempt

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.