Office Support Specialist I 2026-02554

State of Wyoming; Worland (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and sick leave

Retirement plan (Pension and 457B)

Flexible schedules

Meaningful work

Job summary

State of Wyoming is seeking an Office Assistant II-level professional to serve as the initial contact for the Vocational Rehabilitation office and to assist counselors with managing general agency and case file information. The role involves coordinating office functions, maintaining records, and delivering quality customer service to clients and staff.

Overseeing daily administrative tasks, data entry, reporting, and workflow support will be essential, as will interacting with partners and

Qualifications

• Education: Associate's Degree (typically in Business).
• Experience: 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II.

Responsibilities

• Performs specialized tasks and coordinates general office functions such as budget, administrative, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Provides customer service to customers, clients, and staff, acts as a resource, and explains rules and procedures to co-workers, customers, and/or clients.
• Greets, screens visitors, and interviews customers/clients to evaluate and determine needs.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Evaluate information for accuracy.
• Schedules appointments for clients.
• Serves as a resource in explaining programs to customers, vendors, employers, and agency partners.
• Processes payments to vendors.
• Supports the Vocational Rehabilitation Counselor in maintaining and reviewing case files to determine the action to be taken.

Education

Associate's Degree (typically in Business)

Job description

GENERAL DESCRIPTION:

Under limited supervision, this position performs various agency-specific office administration tasks. It serves as the initial point of contact for the Vocational Rehabilitation office. This position assists counselors in managing general agency information and case file information.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Washakie County is located in north central Wyoming. From breathtaking mountain vistas through the Bighorn National Forest and along the Cloud Peak Skyway Scenic Byway, to the awe-inspiring limestone walls of Tensleep Canyon and the vivid colors of the Painted Desert, eye-candy truly makes US Highway 16 .” The Sweet 16.”

Human Resource Contact: 307-473-3270

ESSENTIAL FUNCTIONS:

The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Performs specialized tasks and coordinates general office functions such as budget, administrative, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Provides customer service to customers, clients, and staff, acts as a resource, and explains rules and procedures to co-workers, customers, and/or clients.
• Greets, screens visitors, and interviews customers/clients to evaluate and determine needs.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Evaluate information for accuracy.
• Schedules appointments for clients.
• Serves as a resource in explaining programs to customers, vendors, employers, and agency partners.
• Processes payments to vendors.
• Supports the Vocational Rehabilitation Counselor in maintaining and reviewing case files to determine the action to be taken.

PREFERENCES:

• Preference may be given to candidates who have experience working with individuals with disabilities.
• Preference may be given to candidates with experience in complex file maintenance.
• Preference may begivento candidates with experience in creating PowerPoint presentations for marketing events.
• Preference may begivento candidates with experience in basic accounting.
• Preference may be given to candidates with knowledge of unemployment benefits.

KNOWLEDGE:

• Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.
• Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
• Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education: Associate's Degree (typically in Business)

Experience: 0-1 yearof progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

OR

Education & ExperienceSubstitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations: None

NOTES:

• FLSA: Non-exempt
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
• Offers of employment will be contingent upon the successful completion of a background check.
• For the Veteran's preference consideration, supporting documentation must accompany your application.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: 307-473-3270