Office Support Clerk

Atterro; Delaware (OH); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision coverage

Life Insurance and Disability

401(k) plan

Professional office environment

Job summary

Staffmark is seeking an Office Support Clerk in Delaware, OH. The role includes greeting visitors, handling calls, scheduling, data entry, and maintaining front-office operations with a focus on professional service.

The position requires a high school diploma or GED, and proficiency in Microsoft Office. Experience in logistics or dispatch is preferred, with strong organizational and communication skills throughout the day.

Qualifications

• High school diploma or GED required.
• Basic proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint.
• 1 year of customer service experience required.
• Logistics/dispatch experience or DOT knowledge preferred.

Responsibilities

• Coordinate and dispatch drivers for on-time deliveries.
• Monitor driver productivity and daily operations.
• Prepare dispatch information in transportation systems.
• Communicate with customers and drivers to resolve scheduling issues.
• Maintain dispatch records and DOT compliance as applicable.
• Provide administrative support and front-desk assistance.

Skills

Customer service

Organizational skills

Communication

Independent work

Problem solving

Education

High school diploma or GED

Microsoft Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Now hiring for a Office Support Clerk
Location: Delaware, OH
Pay Rate: $21.00 per hour
Schedule: Tuesday – Friday | 10 PM – 6 AM + Saturdays | 8 PM – 4 AM

Receptionist? Nah—Director of First Impressions.

Looking for Office Support Clerk jobs in Delaware where organization and a welcoming attitude make a difference every day? This opportunity lets you support visitors, customers, and coworkers while helping maintain professional and efficient front-office operations.

Education Requirements

• High school diploma or GED required.
• Basic proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to learn transportation management and dispatch systems in a fast-paced logistics environment.

Experience Requirements

• Minimum of 1 year of customer service experience required.
• Previous experience in logistics, transportation, dispatch, fleet operations, or supply chain operations preferred.
• Knowledge of DOT regulations and transportation compliance requirements preferred.
• Experience coordinating schedules, managing driver communication, and supporting daily operations is a plus.

Preferred Qualifications

• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Strong organizational skills with the ability to prioritize multiple tasks and manage changing demands.
• Ability to work independently while supporting a team-oriented environment.
• Attention to detail with strong problem-solving and decision-making skills.
• Experience working with transportation, dispatch, or route management software preferred.

Physical Capabilities

• Ability to work in an office and transportation operations environment.
• Frequent computer use, phone communication, and data entry throughout the shift.
• Ability to remain organized and productive in a fast-paced setting.
• Regular, reliable, and predictable attendance is required.

Job Duties

• Coordinate and dispatch drivers to ensure on-time deliveries and efficient route execution.
• Monitor driver productivity, performance, and daily transportation operations.
• Prepare route packets and maintain dispatch information within transportation management systems.
• Communicate with customers and drivers to resolve scheduling, routing, and service issues.
• Manage trailer closures, load completion, and shipment tracking activities.
• Ensure compliance with DOT regulations, company policies, and transportation safety standards.
• Provide operational support and coverage as needed to maintain service levels.
• Complete dispatch logs, operational records, reports, and customer documentation accurately and on time.
• Develop and maintain positive relationships with customers while delivering exceptional service.
• Support continuous improvement initiatives focused on safety, efficiency, and customer satisfaction.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Professional Office Environment with opportunities to develop administrative, customer service, and business support skills.

“Staffmark worked diligently to find me a place to work.” Stacey, Associate

What You Will Do

As a Office Support Clerk you will greet visitors, answer and route telephone calls, respond to routine questions, schedule appointments, manage calendars, receive and distribute correspondence, maintain records, perform data entry, organize front-office areas, and provide general administrative support while creating a professional and welcoming experience for customers, visitors, and employees.

Monitoring productivity and performance standards of drivers Dispatching drivers including making route packets and monitoring drivers in Penske’s operating system. Close trailers and monitoring loads working with the customer. Provide operational coverage as needed. Complete necessary record keeping and report in a timely manner. Ensure day-to-day activities are aligned with safety strategies.

A Office Support Clerk helps organizations maintain smooth daily operations by managing front-desk responsibilities, supporting communication, and providing administrative assistance. This role combines interpersonal skills with organization and attention to detail to create positive workplace experiences.

The Office Support Clerk greets visitors, coordinates calls and appointments, maintains information, and supports employees while helping ensure office activities remain organized and professional.

This profession offers rewarding opportunities for individuals who enjoy customer service and administrative work.