Office Support

Treatment Alternatives for Stronger Communities; Marion (IL); On-site; USD 36,500 - 38,000; Full time

Job summary

Treatment Alternatives for Stronger Communities (TASC) is seeking a full-time Office Support professional to provide clerical functions and manage the reception area. This role involves maintaining effective communications and supporting various administrative tasks to ensure smooth operation of the agency.

Ideal candidates will have a high school diploma or GED and experience in administrative procedures, along with communication skills to effectively interact with a diverse population. Join TASC in a position dedicated to enhancing community welfare.

Qualifications

• High school diploma or GED; or 4-7 years related experience.
• Knowledge of word processing, file management, and clerical procedures.
• Ability to communicate effectively with clients and co-workers.

Responsibilities

• Manage reception area for effective communication.
• Provide clerical support and enter data into client records.
• Maintain schedules and files while ensuring office cleanliness.

Skills

Administrative and clerical procedures

Communication skills (written and oral)

Microsoft Office proficiency

Ability to work with diverse populations

Education

High school diploma or GED

Job description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management™ we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

Division Overview

The Adult Criminal Justice and Treatment Services (ACJS) supports clients who may have struggles related to a substance use disorder. We provide opportunities for clients to rebuild their lives so they can become healthy and self-sufficient. ACJS’ work includes screening and assessments for substance use disorders, placing clients into treatment programs, monitoring and reporting on progress, and providing support—including, but not limited to, insurance enrollment, obtaining a state ID, and finding employment resources.

We are currently looking for full‑time – Office Support.

Starting at $36,500–$38,000 contingent upon experience, education, etc.

Summary

This position provides specialized clerical and office functions requiring detailed knowledge of Agency procedures; it also involves performing routine and varied clerical functions. The role requires a broader understanding of Agency operations and the possession of skills necessary to complete specialized job responsibilities.

Essential Duties And Responsibilities

• Manages the reception area to insure effective communications both internally and externally to maintain a positive image.
• Provides clerical support to the program.
• Answers the telephone and directs calls to the appropriate staff.
• Types letters, reports and other materials. Proofreads and posts letters for mailing.
• Enters data into the Management Information System, including Electronic Client Records (ECR).
• Consistently evaluates work processes to determine if changes are needed to meet client expectations.
• Maintains schedule of appointments for evaluations and orientation.
• Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer.
• Photocopies letters, forms or documents, etc.
• Maintains the upkeep and cleanliness of office area and office equipment.
• Records minutes or notes during various meetings (staff, provider, etc.).

Qualifications

• High school diploma or general education degree (GED); or four to seven years of related experience and/or training; or any equivalent combination of training and experience that provides the following knowledge, abilities and skills.
• Knowledge of administrative and clerical procedures and systems such as word processing, file management, etc.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Ability to communicate effectively (written and oral).
• Ability to work with a diverse population.
• Ability to read and comprehend instructions, and prepare correspondence, and memos.
• Ability to effectively present information in one‑on‑one and small group situations to clients, co‑workers, providers, etc.
• Ability to work flexible hours and travel as needed (evening/weekend hours).
• Knowledge of computers, including proficiency in Microsoft Office applications and the Internet.
• Must be available to attend meetings and meet the needs of the program/department throughout the city, counties or wherever needed (a valid driver’s license, current auto insurance and reliable automotive transportation may be required).

If you are interested in this position, please visit the TASC website at www.tasc.org and apply online.

TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.