Office Supervisor: Surgery Department

University of Maryland Faculty Physicians, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. seeks an experienced administrator to coordinate and direct office operations in Baltimore. The role includes supervising clerical staff, implementing policies, and maintaining reports to ensure smooth daily activities.

The ideal candidate has a bachelor's degree, 3–5 years of related experience, strong MS Office skills, excellent organization and interpersonal abilities, and the ability to work independently in a fast-paced environment.

Qualifications

• Bachelor's degree from four-year college or university.
• Three to five years related experience and/or training; or equivalent combination of education and experience.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Working knowledge of software used by department.
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook) is a must.
• Excellent interpersonal skills.
• Knowledge of general customer service practices.
• Attention to details.
• Self-starter and ability to work independently in a dynamic and rapid changing environment.

Responsibilities

• Oversees and creates daily office operations to ensure and create efficient productive operation.
• Assists in developing and implementing short-and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that office is staffed appropriately.
• Helps establish deadlines for work assignment and completion.
• Identifies, analyzes, and resolves work problems in a timely manner to ensure that issues do not escalate and/or disrupt office operation.
• Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff.

Skills

Organizational skills

Interpersonal skills

Data entry

Self-motivation

Independent work

Education

Bachelor's degree

Tools

MS Office (Word Excel PowerPoint Outlook)

Internet research tools

Job description

UMMC - Medical Center
Baltimore, MD 21201, USA

Description

Coordinates and directs administrative support for the office. May support management with advanced administrative support. Performs a variety of administrative/supervisory duties, such as assigning work to other clerical employees, interpreting policies, and maintaining reports to ensure the smooth daily operations of the office. Requires a thorough working knowledge of company policies and practices. Exhibits professionalism and trustworthiness, and handle confidential and sensitive information; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Oversees and creates daily office operations to ensure and create efficient productive operation.
• Assists in developing and implementing short-and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that office is staffed appropriately.
• Helps establish deadlines for work assignment and completion.
• Identifies, analyzes, and resolves work problems in a timely manner to ensure that issues do not escalant and/or disrupt office operation.
• Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff.

EDUCATION and/or EXPERIENCE

• Bachelor's degree from four-year college or university
• Three to five years related experience and/or training; or equivalent combination of education and experience
• Accurate typing and data entry skills
• Excellent organization skills
• Working knowledge of software used by department
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook) is a must. Working knowledge of internet research tools
• Excellent interpersonal skills
• Knowledge of general customer service practices
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.