Office Supervisor & Operations Lead

Haverty Furniture Companies, Inc; McKinney (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid training

Daily Pay Program

401K with company match

Benefits package (health, dental, and‑

Paid time-off

Employee discount

Job summary

Havertys Furniture in McKinney, TX is seeking an Office Supervisor to lead the Guest Services Office and support store operations. The role focuses on customer service excellence, staff coordination, and smooth daily administrative functions.

We offer paid training, daily pay options, a 401(k) with company match, comprehensive benefits, and generous paid time off. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or GED or equivalent experience.
• 1–3 years in an office environment and customer service preferred.
• Strong MS Office skills (Word, Excel, Outlook/365).
• Excellent math, communication, and customer service skills.
• Highly organized and able to multitask with minimal supervision.

Responsibilities

• Supervise and perform all functions in the Guest Services Office.
• Assist with duties required of the Office Coordinator as needed.
• Communicate and train staff on policy changes for the Guest Service Office.
• Ensure the Guest Service Office is always staffed and responsive.
• Answer calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Maintain opening/closing checklists and office supplies.

Skills

Customer service

Communication

Math

Education

High school diploma / GED

Tools

Microsoft Word

Excel

O365

Job description

Havertys Furniture in McKinney, TX is seeking an Office Supervisor to lead the Guest Services Office and support store operations. The role focuses on customer service excellence, staff coordination, and smooth daily administrative functions.

We offer paid training, daily pay options, a 401(k) with company match, comprehensive benefits, and generous paid time off. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.