Medical Receptionist

cookchildrens; McKinney (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Cook Children's is seeking a Medical Receptionist in Texas to welcome patients and manage the check-in/check-out process with excellent communication and adaptability to staffing and patient volumes.

The role involves facilitating patient flow, phone duties, scheduling, registration, billing, and payments while understanding diversified insurance plans and medical terminology.

Qualifications

• High School graduate or equivalent.
• Customer service experience required.
• Bilingual preferred.

Responsibilities

• Greet patients and establish a friendly check-in/check-out encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, and handle billing and payment collection activities.

Skills

Interpersonal skills

Communication skills

Under pressure

Education

High School diploma or equivalent

Customer service experience

Bilingual preferred

Job description

Location

Lake Forest Primary Care

Department

Lake Forest Primary Care

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Summary

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience

• High School graduate or equivalent required.
• Customer service experience.
• Bilingual Preferred

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Hours

• Monday to Friday : 8:00am to 5:00pm with the potential of 1 day a week until 6:00pm

About Cook Children's

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system--we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through--and how we can help you and your child get the best care and support possible.

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.