Office Specialist - Housing Services (20786472)

Tri-City Mental Health Authority; Pomona (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Tri-City Mental Health Authority is hiring an Office Specialist for the HousingServices Department. The role emphasizes data entry across HMIS/Clarity, Cerner EHR, Champ Database, and related systems to support behavioral health and housing programs.

The ideal candidate will have 3 years of clerical experience, strong data accuracy, and the ability to organize administrative workflows. The position is full-time and located in Pomona, CA.

Qualifications

• Requires equivalent to completion of the 12th grade.
• Minimum three years of clerical/support experience.

Responsibilities

• Performs clerical support for housing services and related programs.
• Greet clients and provide information; schedule appointments and maintain calendars.
• Verify data accuracy across multiple databases and systems.
• Input, update, track, and reconcile records; prepare reports and documents.

Skills

Data entry

Attention to detail

Customer service

Scheduling

Education

12th grade or equivalent

Tools

HMIS/Clarity

Cerner EHR

Champ Database

Job description

THE POSITION

$2500 Sign-on Bonus!

Tri-City is currently hiring to fill one full-time vacancy for an Office Specialist within our HousingServices Department. This position is intended for an experienced clerical professional who will provide a variety of administrative and program support services within a behavioral health and housing setting.

The Office Specialist will primarily assist with data entry across multiple platforms, including HMIS/Clarity, Cerner (EHR), Champ Database, and other systems supporting behavioral health and housing services. The position will also assist in developing, organizing, and maintaining internal systems and processes to support efficient program operations, accurate recordkeeping, and effective coordination of information. This position will report to the Housing Supervisor.

This position will perform the following essential duties, including, but not limited to:

• Performs technical and procedural work in support for an assigned department, division, or program; applies technical procedures, methods, and techniques to support program and functions and processes; monitors and explains operational and program requirements and processes to various stakeholders.
• Provides information to the public or Authority Staff that requires the use of independent judgment, compliance with laws and interpretation of policies, rules and procedures.
• Greets and provides general information to clients, visitors, vendors, and staff, in person and on the telephone, in a professional manner; schedules appointments and meetings and maintains calendars; assists clients by referring them to applicable sources of information; distributes applications and forms and explains how to complete them; answers requests for information by consulting various available sources.
• Verifies and reviews calculations, forms, data, and reports for accuracy, completeness, and conformance with established Authority regulations and procedures.
• Types, formats, edits, revises, proofreads, tracks, and prints a variety of narrative, statistical, and technical documents, reports, correspondence, spreadsheets, and other documents and materials.
• Inputs, updates, tracks, reconciles, and extracts information across multiple databases and electronic platforms supporting behavioral health and housing services; verifies data accuracy, completeness, and consistency across systems.
• Assists in the development, organization, and maintenance of administrative systems, procedures, and workflows to support efficient program operations and data management.

Job PDF: Office Specialist Job Description Revised 09202023.pdf

Ideal Candidate

Education and Experience

Education:

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Three (3) years of increasingly responsible clerical and administrative support experience

Preferred candidates will be bilingual in Spanish, but it is not required.

*Candidates may be hired above the minimum salary range depending on qualifications (DOQ).