Office Specialist - Housing Services (20786472)

Tri-City Mental Health Authority; Los Angeles (CA); Presencial; USD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus: $2,500

CalPERS Pension: 2% @ 55 / 2% @ 62

Vacation 80 hours/year (up to 240)

Sick leave 88 hours/year

11 holidays + 16 floating hours

Flexible work schedule: 9/80, 4/10, or

Descripción de la vacante

Tri-City Mental HealthAuthority is seeking an Office Specialist to support Housing Services in a full-time capacity. The role centers on data entry across HMIS/Clarity, Cerner, Champ Database, and other systems, while contributing to developing and maintaining administrative processes to ensure accurate records and efficient operations.

The position reports to the Housing Supervisor and requires two-way coordination with clients, staff, and external partners.

Formación

• Equivalent to completion of the twelfth grade.
• Three (3) years of increasingly responsible clerical and administrative support experience.
• Preferred candidates will be bilingual in Spanish, but it is not required.

Responsabilidades

• Performs technical and procedural work in support for an assigned department, division, or program; applies technical procedures, methods, and techniques to support program and functions and processes; monitors and explains operational and program requirements and processes to various stakeholders.
• Provides information to the public or Authority Staff that requires the use of independent judgment, compliance with laws and interpretation of policies, rules and procedures.
• Greets and provides general information to clients, visitors, vendors, and staff, in person and on the telephone, in a professional manner; schedules appointments and meetings and maintains calendars; assists clients by referring them to applicable sources of information; distributes applications and forms and explains how to complete them; answers requests for information by consulting various available sources.
• Verifies and reviews calculations, forms, data, and reports for accuracy, completeness, and conformance with established Authority regulations and procedures.
• Types, formats, edits, revises, proofreads, tracks, and prints a variety of narrative, statistical, and technical documents, reports, correspondence, spreadsheets, and other documents and materials.
• Inputs, updates, tracks, reconciles, and extracts information across multiple databases and electronic platforms supporting behavioral health and housing services; verifies data accuracy, completeness, and consistency across systems.
• Assists in the development, organization, and maintenance of administrative systems, procedures, and workflows to support efficient program operations and data management.

Conocimientos

Data entry

Administrative support

Bilingual in Spanish (preferred)

Educación

High school diploma or equivalent

Herramientas

HMIS/Clarity

Cerner (EHR)

Champ Database

Descripción del empleo

Office Specialist - Housing Services (20786472)

V2627-26

Category Behavioral Health

Region Los Angeles Area

Job Type Full-Time

Close Date 11/13/2026 at 4pm or until 50 applicants

Tri-City Mental HealthAuthority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne.

Established in 1960, Tri-City Mental HealthAuthority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHA has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach.

Tri-City is currently hiring to fill one full-time vacancyfor an Office Specialistwithin our HousingServices Department.This position is intended for an experienced clerical professional who will provide a variety of administrative and program support services within a behavioral health and housing setting.

The Office Specialist will primarily assist with data entry across multiple platforms, including HMIS/Clarity, Cerner (EHR), Champ Database, and other systems supporting behavioral health and housing services.The position will also assist in developing, organizing, and maintaining internal systems and processes to support efficient program operations, accurate recordkeeping, and effective coordination of information. This position will report to the Housing Supervisor.

This position will perform the following essential duties, including, but not limited to:

• Performs technical and procedural work in support for an assigned department, division, or program; applies technical procedures, methods, and techniques to support program and functions and processes; monitors and explains operational and program requirements and processes to various stakeholders.
• Provides information to the public or Authority Staff that requires the use of independent judgment, compliance with laws and interpretation of policies, rules and procedures.
• Greets and provides general information to clients, visitors, vendors, and staff, in person and on the telephone, in a professional manner; schedules appointments and meetings and maintains calendars; assists clients by referring them to applicable sources of information; distributes applications and forms and explains how to complete them; answers requests for information by consulting various available sources.
• Verifies and reviews calculations, forms, data, and reports for accuracy, completeness, and conformance with established Authority regulations and procedures.
• Types, formats, edits, revises, proofreads, tracks, and prints a variety of narrative, statistical, and technical documents, reports, correspondence, spreadsheets, and other documents and materials.
• Inputs, updates, tracks, reconciles, and extracts information across multiple databases and electronic platforms supporting behavioral health and housing services; verifies data accuracy, completeness, and consistency across systems.
  

Assists in the development, organization, and maintenance of administrative systems, procedures, and workflows to support efficient program operations and data management.

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Three (3) years of increasingly responsible clerical and administrative support experience

Preferred candidates will be bilingual in Spanish,but it is not required.

Any combination of education and experience that would provide the required knowledge, abilities and skills may be considered as qualifying.*Candidates may be hired above the minimum salary range depending on qualifications (DOQ).

Sign-on Bonuses: $2500 for eligible positions.

Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.

CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security.

Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.

Sick Leave: Full-Time employees = 88 hours per year with no cap.

Holidays: 11paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Longevity Pay: $2500 at 5 years of service; $5000 at 10-35 milestone years of service.

Flexible Work Schedule: 9/80, 4/10 and/or intermittent teleworking, where applicable and approved by supervisor. **

Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri-City Mental HealthAuthority (TCMHA).

Life Insurance: Paid at one time annual salary, paid by Tri-City MHA with additional optional coverage available.

Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Public Service Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.

**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.

Special Instructions

REQUEST FOR ACCOMMODATION: Tri-City Mental HealthAuthority will make reasonable accommodations in the recruitment process to accommodate disabled applicants. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at [e-mail].

Tri-City Human Resources Department may contact candidates via email or phone. Please pay attention to both forms of communication as information regarding application status may be made by email or phone.

Tri-City does notcover the cost of relocation fees.