Housing Monitor

Pacific Clinics; Pasadena (CA); On-site; USD 28,929 - 35,583; Full time

Benefits offered by this job

Medical, dental & vision benefits

401K Employer Match

Competitive Time Off Plans

Job summary

Pacific Clinics is seeking a Housing Specialist in Pasadena, California, to provide client advocacy and case management services. Responsibilities include conducting intakes, monitoring compliance, and coordinating client access to mental health services. Ideal candidates will have a high school diploma, bilingual skills, and experience with low-income populations. The position offers a pay range from $21 to $25.83 per hour and includes a robust benefits package. Make a difference by helping individuals achieve their goals in a supportive environment.

Qualifications

• Requires two (2) or more years of related experience.
• Experience with low-income populations is preferred.
• Current CPR/First Aid Certification required.

Responsibilities

• Promotes a strength-based environment for clients.
• Conducts intakes and wellness checks.
• Coordinates with outside agencies for client services.

Skills

Bilingual skills

Client advocacy

Crisis intervention techniques

Case management support

Education

High School Diploma or GED

Job description

General Information

(On Call) Monday through Sunday from 6pm to 6am. Depending on program operational needs, you may be required to fill shifts outside of this schedule; which may include holidays and weekends.

Compensation We Offer

• The initial compensation for this position ranges from $21 to $25.83 per hour; depending on experience, location and internal equity considerations
• 7.5% Bilingual Differential for qualified positions*

Benefits We Offer

• Benefits eligibility starts on day ONE!
• We provide a robust benefits package which includes medical, dental & vision
• 401K Employer Match up to 4%
• Competitive Time Off Plans

** Must meet eligibility requirements based on employment status

Overview

Under the direction of the Housing Supervisor the Housing Specialist provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services and all other supportive services as needed.

Responsibilities

• Promotes a strength-based environment that helps clients achieve their goals.
• Monitors client compliance with program rules and policies.
• Conducts intakes, screenings, and client move-ins/move-outs.
• Provides case management support, including independent living skills and benefits linkage.
• Uses de-escalation and crisis intervention techniques when needed.
• Maintains cleanliness and sanitation of common areas, kitchen, restrooms, and client rooms.
• Conducts wellness checks, facility inspections, and perimeter checks to ensure safety.
• Completes all required documentation (incident reports, logs, HMIS entries) in compliance with regulations and within program timelines.
• Coordinates with outside agencies (e.g., DPSS, DMV, SSA) to assist clients in accessing benefits and services.
• Reports property damages and coordinate repairs.
• Assists with donations, food bank pickups, and event coordination.
• Participates in meetings, trainings, and program development.
• Conducts outreach and network with internal Full Service Partnership (FSP) programs; deliver program presentations as needed to obtain referrals and maintain maximum program capacity.
• Maintains compliance with Clinics’ guidelines, FSP funding requirements, and HIPAA regulations.
• Reports all client mental health issues to Treatment/Housing teams promptly; troubleshoots and coordinates appropriate supportive services for client benefit.
• Collaborates with local governmental departments and provides services consistent with program needs and funding source directives.
• Models Pacific Clinics’ mission, approach, and core values in all communications and correspondence.
• Attends and actively participate in staff meetings to provide input on program development and staff training.
• Re-route to alternate PC Interim Housing site when coverage is necessary.
• Communicates effectively in a culturally competent manner with a diverse client population, promoting positive interaction with managers, co-workers, and others.
• Performs other duties as assigned.
• To perform this job successfully, an individual must be able to perform each essential duty.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualifications

• High School Diploma or GED required and two (2) or more years of related experience, or equivalent combination of education and experience (two years of relevant experience equals one year of education).
• Experience in social service or related fields is preferred.
• Experience working with individuals experiencing homelessness, low-income populations, or similar backgrounds is preferred.
• A bilingual skill in the appropriate language for the Clinics' clients is highly preferred.
• Current CPR/First Aid Certification is required (or willingness to obtain).
• Must pass Department of Justice (DOJ), Federal Bureau of Investigation (FBI) background check.
• May be called upon to drive on agency business.
• Needs acceptable MVR and appropriate insurance coverage.