Office Specialist 2 , Academic Testing Services

Portland State University, College of Urban and Public Affairs; Portland (OR); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Tuition discounts

Job summary

Portland State University, located in downtown Portland, seeks an Office Specialist 2 to manage the daily operations of Academic Testing Services (ATS) testing centers. You will coordinate exam scheduling, assist instructors and students, and supervise about 25 student employees.

Reporting to the Executive Director of Student Academic Support Services, you will apply campus policies and ADA accommodations, ensuring smooth testing services while maintaining accuracy and customer service standards.

Qualifications

• Two years of general clerical experience.
• One year of which included typing, word processing, or other experience generating documents.
• An Associate’s degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
• Note: College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Responsibilities

• Lead the day-to-day operations of the Academic Testing Services testing centers.
• Coordinate exam scheduling and administration based on instructor guidance and accommodations.
• Lead the daily workflow of approximately 25 student employees.

Skills

General clerical experience

Typing

Word processing

Education

Associate’s degree in Office Occupations or Office Technology

Certificate in Office Occupations or Office Technology

Job description

Position Announcement

Position Details

Proposed Start Date 10/16/2026 Classification Title Office Specialist 2 Working Title Office Specialist 2 , Academic Testing Services Department 200281 - TLC SASS Student Academic Spt Svcs Position Number D90550 Representation OP - SEIU/OPEU Local 503 Position FTE 1.0 FTE End date, if applicable

Position Summary

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands‑on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree‑lined Park Blocks to the bustling Urban Plaza and state‑of‑the‑art science labs. We are proud of our world‑class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The Office Specialist 2 leads the day‑to‑day business operations of the Academic Testing Services (ATS) testing centers and serves as the primary point of contact for student office assistants and proctors, as well as for faculty, staff, and students with questions about ATS programs and services. The Office Specialist 2 coordinates exam scheduling and administration based on instructor guidance and accommodations established by the Disability Resource Center (DRC), and leads the daily workflow of approximately 25 student employees. The Office Specialist 2 reports to the Executive Director, Student Academic Support Services and is guided by the Assistant Director, Academic Testing Services.

Minimum Qualifications From Classification

Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR

An Associate’s degree in Office Occupations or Office Technology; OR

Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience.

Note: College courses in Office Occupations or Office Technology will substitute for the required experience on a year‑for‑year basis.

Preferred Qualifications

Additional Minimum Qualifications for this Position

• Familiarity with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.
• Experience working in a testing center, disability services, or student services environment.

Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long‑term sustainability goals.

Work Days/Hours

Monday through Friday, 8a.m. to 5p.m.

Total Compensation Range & Benefits Statement

The starting annual salary rate for this position will be between $19.36 per hour and $21.91 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.

Additional Information

This is an on campus position. At the discretion of the supervisor, the employee may be permitted to work remotely one day per week, in accordance with the PSU remote work policy.

Background Check Required

Yes