OFFICE SPECIALIST 2

State of Idaho; Craigmont (ID); On-site; USD 35,000 - 55,000; Full time

Job summary

Idaho Department of Lands in Craigmont, ID seeks a full-time Office Specialist 2 to provide a wide range of clerical and secretarial support in a dynamic environment. The role emphasizes document creation, filing, customer service, and back-up support for administrative tasks.

The position requires strong English skills, experience with Microsoft Office, and ability to handle multiple tasks including mail, payments, scheduling, and file management.

Qualifications

• Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar.
• Experience with filing systems: naming, filing, labeling, retrieval; document review for compliance.
• Proficient with MS Word, Excel, and Adobe in an office environment.
• Familiar with Microsoft Office Suite and digital filing
• Ability to type 40 wpm and use 10-key pad by touch.
• Experience answering multi-line business telephone with proper etiquette.

Responsibilities

• Process inbound and outbound mail and payments; provide receipts and deposits.
• Create documents and reports using word processing software.
• Schedule appointments and meetings; maintain files.
• Greet visitors and callers; provide department information and guidance.
• Review documents for grammar and compliance; ensure up-to-date records.
• Provide backup for Administrative Assistant; assist in fire prevention/logistics activities.
• Work extended hours and weekends as needed.

Skills

Business English

Filing systems

Typing 40 wpm

10-key by touch

Customer service

Phone etiquette

Proofreading

Tools

Microsoft Word

Microsoft Excel

Outlook

OneNote

SharePoint

PowerPoint

Adobe Pro X

Job description

Posted 0 weeks ago

Description

Idaho Department of Lands

The Idaho Department of Lands (IDL) is seeking a full-time Office Specialist 2. This position will be located in Craigmont, ID.

Description

To provide a variety of office support or secretarial functions which require in-depth knowledge of assigned program areas; perform related work.

Key Responsibilities:

• Process in and outbound mail.
• Receive customer payments, provide receipts, and make daily bank deposits.
• Produce documents, letters, and reports using word processing software and equipment.
• Schedule appointments and meetings.
• Create and maintain files using electronic and paper filing systems.
• Greeting visitors and callers.
• Provide answers to questions regarding department procedures, policies, and programs.
• Perform a wide range of clerical and secretarial work using a variety of computer programs.
• Create, review, and process documents and records; ensure files are up to date and maintained.
• Review documents from staff for composition, grammar, and punctuation.
• Provide exceptional customer service to teammates and stakeholders.
• Assist in Financial and Logistical Fire Prevention and Fire Suppression activities which may
• require working long hours and weekends.
• Issue, maintain, and track Compliance/Notification.
• Provide backup for the Administrative Assistant position.

Minimum Qualifications:

Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar.

Experience: using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving; reviewing documents for compliance with established procedures; using a computer to enter and retrieve information; answering a business telephone using knowledge of business telephone procedures and etiquette.

Basic abilities using common computer programs used in an office environment; Microsoft Word, Microsoft Excel, Adobe.

Desired Qualifications:

• Experience using Microsoft Office Suite of programs; Word, Excel, Outlook, OneNote, SharePoint,
• Internet, and PowerPoint at an intermediate level.
• Knowledge of Adobe Pro X.
• Experience answering a multi-line business telephone using knowledge of business telephone
• procedures and etiquette.
• Experience reviewing documents for compliance with established procedures.
• Experience collecting and organizing; applying and explaining complex information.
• Good understanding of computers, networks, printers, copiers, and scanning.
• Some knowledge of basic bookkeeping and accounting practices.
• Type 40 words per minute, and 10 key by touch.

Nature and Scope

Incumbents in this class perform a wide range of office support functions using independent judgment in applying existing policies and procedures to complete assignments. This involves knowledge of multiple procedures and program guidelines to make decisions. Decisions cover a variety of tasks. Incumbents respond to non-routine inquiries and explain department services, policies, procedures, and rationale for decisions to customers. Incumbents typically utilize a variety of computer operations to complete daily assignments. Incumbents may perform office support or secretarial duties such as composing correspondence; creating, reviewing, and processing documents and records; identifying and correcting errors and omissions on documents received from staff, departments and/or public; and maintaining records. They may schedule appointments or services and make meeting and travel arrangements.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.

About the Idaho Department of Lands:

Become part of an organization where you will work with dedicated people who are committed and skilled in managing and protecting Idaho's natural resources.

The Idaho Department of Lands (IDL) believes in its employees and values stewardship, service, accountability and cohesiveness. Our goals emphasize our people and processes, financial stewardship, and customer focus. We strive for a culture in which leadership equips, entrusts and expects employees to make decisions in fulfillment of our mission. View our Strategic Planhere.

Under the direction of the Idaho State Board of Land Commissioners , IDL manages more than 2.5 million acres of state endowment trust land under a constitutional mandate to produce maximum long‑term financial returns for public schools and several other State of Idaho institutions. Leases and other contracts are used to authorize revenue generating activities such as timber harvest, grazing, farming, mining, commercial use, residential use, and conservation in a prudent and sustainable manner.

Managing endowment trust lands is only part of our story. We also protect public resources such as water quality, fish, wildlife habitat, and recreation on navigable waterways , and ensure the protection of water quality and other resources by overseeing forestry and mining practices across all ownerships in the state. We also work to reclaim abandoned mines in Idaho. One of our most important resource protection responsibilities is fire prevention and suppression. We also aid landowners in managing their forest lands, work with communities to plant trees in urban settings, help keep working forests working through the Forest Legacy Program, and work with many partners to promote healthy forests on a landscape level. IDL also is the administrative arm of the Idaho Oil and Gas Conservation Commission.