Office Services Supervisor: Staff, Mailroom & Facilities

State of California; San Francisco (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

State of California is seeking a Business Service Officer I (Supervisor) to oversee the FAST, mailroom, and reception teams under the BSO II. The role coordinates office moves, facilities, and technology services, and serves as CalCard holder responsible for monthly reconciliations.

The candidate will supervise staff, assign workloads, and help implement procedures while maintaining professional relationships across departments. Occasional driving and lifting up to 40 pounds are required.

Qualifications

• Experience in supervising staff and coordinating multiple teams.
• Ability to provide exceptional customer service and maintain professionalism.
• Strong written and verbal communication with tact and discretion.
• Excellent organizational skills and ability to manage multiple priorities.

Responsibilities

• Oversee FAST, mailroom, and reception operations.
• Coordinate office moves, facilities, and tech services.
• Supervise staff, assign workload, and ensure training and performance.
• Reconcile CalCard statements and manage procurement of equipment.
• Develop and implement standard operating procedures and manuals.

Skills

Supervisory skills

Customer service

Communication

Organization

CalCard system

Tools

CalCard system

Job description

State of California is seeking a Business Service Officer I (Supervisor) to oversee the FAST, mailroom, and reception teams under the BSO II. The role coordinates office moves, facilities, and technology services, and serves as CalCard holder responsible for monthly reconciliations.

The candidate will supervise staff, assign workloads, and help implement procedures while maintaining professional relationships across departments. Occasional driving and lifting up to 40 pounds are required.