Office Services Supervisor

Vendor Direct Solutions, LLC; San Diego (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Vendor Direct Solutions, LLC is seeking an Office Services Supervisor to lead the on-site service center team, manage daily workflows, and serve as the point person for client issues. The role reports to the Director of Operations and emphasizes process discipline and quality control.

Responsibilities include supervising staff, coordinating copy center duties, training float staff, operating reprographics equipment, and maintaining records and supplies—while upholding company policies and client

Qualifications

• Exceptional customer service skills.
• High school diploma or equivalent; some college preferred.
• Strong leadership and role-model mentality.
• 3+ years office services experience in a legal environment.
• Interact with executives, attorneys, paralegals and assistants.
• Experience with reprographics equipment and color copying.
• Understanding of postal equipment and shipping software.
• Excellent verbal and written communication.
• Keyboard and Windows Office Suite skills.
• Must lift up to 50 pounds and stand for long periods.

Responsibilities

• Oversee department personnel; delegate tasks, monitor attendance and performance.
• Coordinate daily routines, scheduling, workflow, and special projects.
• Train floating VDS employees and work with management on policies.
• Run high volume copy machines; bind/cut/assemble reprographics work.
• Handle electronic imaging, printing, scanning and document conversion.
• Ensure copiers function properly; load paper/toner and clear jams.
• Maintain management records and inventory; assist with reports.
• Coordinate distribution of office supplies and mail logistics.
• Provide technical knowledge and continuity for visitors' offices and conference spaces.
• Handle sensitive information with discretion.

Skills

Customer service

Leadership

Office services

Reprographics equipment

Shipping software

Communication (oral/written)

Windows/MS Office

Physical lifting up to 50 lbs

Education

High school diploma or equivalent

Some college preferred

Legal environment experience

Tools

Reprographics equipment

Postal equipment/shipping software

Job description

Job Description

Job Description

** Office Services Supervisor**

Vendor Direct Solutions LLC is looking for a highly motivated and experienced Office Services Supervisor. The Office Services Supervisor is responsible for the day-to-day operations and staff in the Service Center. They will serve as the point person on-site for customer issues and ensure customer expectations are met. They will report directly to the VDS Director of Operations.

** Job Duties:**

• Oversee department personnel; delegating tasks and responsibilities, monitoring attendance, overtime, and performance issues.
• Coordinates daily routines, scheduling, workflow, and special projects within the Service/Copy Center.
• Work closely with and train floating VDS employees.
• Run high volume copy machines; produce the binding, cutting, and/or assembly of reprographics projects as necessary.
• Electronic imaging and printing.
• Scanning and converting documents.
• Ensure convenience copiers are working properly, checking for quality via daily inspections. Loading copy machines with paper and toner as needed. Clear paper jams and contact/inform technicians for specific problems.
• Assist VDS management with company policies and initiatives.
• Maintain records for management reports and inventory of supplies needed.
• Coordinate the distribution of office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Maintain a high level of technical expertise, industry knowledge and a professional disposition.
• Assist the Facilities department with overseeing visitors' offices, conference room management, set-up and catering support as needed.
• Handle sensitive and confidential information.

The job duties listed above are not an exhaustive list of every task that will be perform but are intended to provide a representative summary of the major duties and responsibilities. Candidates may be required to perform additional, position-specific duties.

Job Qualifications:

• Exceptional customer service skills.
• High school diploma or equivalent required; some college preferred.
• Strong leadership skills and willingness to function as role model within the office.
• Minimum of three years office services experience in a legal environment and relevant supervisor/lead experience.
• Ability to interact with high level executives, administrators, attorneys, paralegals and assistants.
• Experience in using reprographics equipment, including models with color copying/printing capabilities.
• Understanding of postal equipment, including standard shipping software.
• Excellent communication skills, both verbal and written.
• Keyboard and Windows PC/Office Suite skills.
• Must be able to lift up to 50 pounds.
• Must be able to push, pull, bend, twist, and work standing up for long periods of time.

Company Description

Vendor Direct Solutions, LLC (VDS) is an industry leader in providing on-site and technology solutions for law firms and other professional service providers. Our team is comprised of experts who are skilled in the creation, design, and implementation and management of technology-based document solutions and strategies, from state-of-the-art electronic and file sharing systems to conventional back office support systems. Our on-site solutions include professional management of all or selected segments of a firms records management, office services and IT operations. Our team includes outsourcing experts, records management professionals, senior consultants and directors who have built their careers in the legal and business process management space. VDS also provides flexible on-site management resources and consulting to build Technology Solutions that include Records and Document Management Systems, Enterprise Search Solutions and the development of Intranet dashboards that speed the access to personalized information for end-users.

Company Description

Vendor Direct Solutions, LLC (VDS) is an industry leader in providing on-site and technology solutions for law firms and other professional service providers. Our team is comprised of experts who are skilled in the creation, design, and implementation and management of technology-based document solutions and strategies, from state-of-the-art electronic and file sharing systems to conventional back office support systems. Our on-site solutions include professional management of all or selected segments of a firms records management, office services and IT operations. Our team includes outsourcing experts, records management professionals, senior consultants and directors who have built their careers in the legal and business process management space. VDS also provides flexible on-site management resources and consulting to build Technology Solutions that include Records and Document Management Systems, Enterprise Search Solutions and the development of Intranet dashboards that speed the access to personalized information for end-users.