Office Services & HR Manager - Flexible Hours

Silverado; Lee's Summit (MO); Hybrid; USD 52,416 - 64,064; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental Vision Insurance

FSA

Paid time off

Tuition reimbursement

Professional development assistance

Referral program

Pet Insurance

Auto and Home Insurance

Discount Programs

Job summary

Silverado Lee's Summit seeks an Office Services Manager to supervise office operations, HR processes, and compliance for residents and associates. You will oversee personnel info, onboarding, payroll, and benefits coordination while supporting hiring and risk management.

The role emphasizes hands-on leadership, strong organization, and compassionate teamwork in a dementia-focused senior care environment with growth opportunities.

Qualifications

• Associate or bachelor’s degree in Human Resources or related field preferred, or equivalent experience.
• 3+ years of business office management experience preferred.
• 2+ years of HR experience with knowledge of employment and payroll laws.
• 1+ year of supervisory experience, including coaching and team development.
• Proficiency in Microsoft Office Suite.
• Effective communicator in verbal and written English.
• Ability to walk, bend and lift up to 50 lbs.
• Comfortable working around animals and pets.
• Fortune Best Workplaces ranking in Aging Services.
• Internal mobility and growth opportunities across all positions.

Responsibilities

• Maintain all team member personnel information and manage HR recordkeeping and processes on-site
• Oversee the associate lifecycle, including pre-hire, onboarding, and offboarding
• Champion new team member onboarding and orientation, ensuring a welcoming experience
• Coordinate IT account setup and assist associates with technology needs
• Ensure accurate and timely payroll submission and compliance with regulations
• Collaborate with Talent Acquisition to support hiring and recruitment processes
• Assist in Risk Management with workers’ compensation reporting and follow-up
• Support HR with leave of absence and accommodation processes
• Supervise and manage receptionist scheduling and performance
• Partner with the Administrator and leadership team to promote engagement and morale
• Order office supplies and maintain spend-down sheets for department budgets
• Reconcile and submit community expenses, including p-card charges and petty cash
• Maintain and update community licenses and certificates per regulatory requirements
• Assist with care of community pets and demonstrate passion for working with individuals with dementia
• Exhibit empathetic communication with residents, families, and associates
• Perform other duties as assigned
• Reliable transportation to meet attendance and punctuality standards
• Ability to work flexible hours, including evenings, weekends, and holidays as needed

Skills

Organizational skills

Leadership experience

People-focused

English communication

Supervisory experience

Education

HR degree preferred

Tools

Microsoft Office Suite

Job description

Silverado Lee's Summit seeks an Office Services Manager to supervise office operations, HR processes, and compliance for residents and associates. You will oversee personnel info, onboarding, payroll, and benefits coordination while supporting hiring and risk management.

The role emphasizes hands-on leadership, strong organization, and compassionate teamwork in a dementia-focused senior care environment with growth opportunities.