Office & HR Manager - Senior Care

Silverado; Escondido (CA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement

Job summary

Silverado Escondido is hiring an Office Services Manager to oversee office operations and HR processes for a dementia-care community in Escondido, CA. The role emphasizes compliance, efficiency, and a positive experience for associates and residents.

You will lead onboarding, employee records, payroll compliance, IT setup, and liaison with Talent Acquisition, while supporting risk management and benefits administration. Strong English communication and MS Office skills are required.

Qualifications

• Associate or bachelor’s degree in Human Resources or related field preferred, or equivalent experience.
• 3+ years of business office management experience preferred.
• 2+ years of HR experience with knowledge of employment and payroll laws.
• 1+ year of supervisory experience, including coaching and team development.

Responsibilities

• Maintain all team member personnel information and manage HR recordkeeping and processes on-site.
• Oversee the associate lifecycle, including pre-hire, onboarding, and offboarding.
• Champion new team member onboarding and orientation, ensuring a welcoming experience.
• Coordinate IT account setup and assist associates with technology needs.
• Ensure accurate and timely payroll submission and compliance with regulations.
• Collaborate with Talent Acquisition to support hiring and recruitment processes.
• Assist in Risk Management with workers’ compensation reporting and follow-up.
• Support HR with leave of absence and accommodation processes.
• Supervise and manage receptionist scheduling and performance.
• Partner with the Administrator and leadership team to promote engagement and morale.
• Order office supplies and maintain spend-down sheets for department budgets.
• Reconcile and submit community expenses, including p-card charges and petty cash.
• Maintain and update community licenses and certificates per regulatory requirements.
• Assist with care of community pets and demonstrate passion for working with individuals with dementia.
• Exhibit empathetic communication with residents, families, and associates.
• Perform other duties as assigned.

Skills

Office management

HR recordkeeping

Supervisory experience

Payroll knowledge

English communication

Microsoft Office

Education

Associate/Bachelor in HR or related

Equivalent experience

Tools

Microsoft Office Suite

Job description

Silverado Escondido is hiring an Office Services Manager to oversee office operations and HR processes for a dementia-care community in Escondido, CA. The role emphasizes compliance, efficiency, and a positive experience for associates and residents.

You will lead onboarding, employee records, payroll compliance, IT setup, and liaison with Talent Acquisition, while supporting risk management and benefits administration. Strong English communication and MS Office skills are required.