Office Services Associate

K2 Services; North Dakota; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity Equal Opportunity Employer

Job summary

Opensity is seeking an Office Services Associate to be a highly visible point of contact for our in-office guests, delivering a warm welcome and ensuring smooth daily operations and outstanding customer service.

You will manage facilities tasks, coordinate with building security and vendors, greet visitors, coordinate conference room bookings and catering, handle access badges, and support events and office initiatives.

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Office & Facilities: Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Coordinate with building management, security, engineering, and vendors.
• Submit maintenance requests and support overall workplace operations.

Skills

Strong communication

Relationship management

Multitasking

Microsoft Office

Attention to detail

Tools

Microsoft Office

Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

The Office Services Associate position will be a highly visible point of contact to our internal and external guests in the office and will provide a warm and welcoming office experience. This role will uphold clients' values and will work closely with the Client Service Manager to ensure the office operates efficiently and in excellence daily while consistently. providing the highest level of customer service.

ROLES & RESPONSIBILITIES:

Office & Facilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Coordinate with building management, security, engineering, and vendors.
• Submit maintenance requests and support overall workplace operations.

Visitors & Vendors

• Coordinate visitor access with building security.
• Greet and direct visitors, notifying appropriate contacts.
• Monitor building access points as needed.
• Validate and track approved visitor parking.

Conference Rooms & Space Reservations

• Manage conference room and workspace reservations using internal systems.
• Support scheduling needs and resolve conflicts.
• Coordinate external building conference room bookings when required.

Meetings & Catering

• Place and track all catering orders in line with firm guidelines.
• Coordinate, confirm, and support catering setup and teardown.
• Prepare meeting rooms and ensure alignment with meeting organizers.

Office Access & Security

• Issue, track, and manage employee and visitor access badges.
• Coordinate with building security for onboarding, offboarding, and access audits.

Office Operations

• Respond promptly to employee requests.
• Process mail, packages, courier requests, and certified mail.
• Order business cards and life event items per guidelines.
• Support event planning and office initiatives.
• Maintain conference rooms and shared spaces throughout the day.

Common Areas

• Ensure cleanliness and readiness of all common areas and conference rooms.
• Replenish supplies and report issues as needed.

KNOWLEDGE, SKILLS & ATTRIBUTES:

• 1-2 years of experience in office services, hospitality, or workplace operations
• Strong communication and relationship management skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and workplace systems
• Strong attention to detail and organizational skills

QUALIFICATIONS:

• Client-focused mindset
• Leadership and accountability
• Operational efficiency
• Problem-solving and decision-making

The Compensation range for this role is 20.00 to 26.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.