Office Services Assistant

Admiral Insurance Group (a Berkley Company); Moorestown Township (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A prominent insurance firm is looking for an Office Services Assistant in Moorestown, NJ. Responsibilities include handling mail services, facility operations, and front desk duties, ensuring a well-functioning office environment. Candidates should have strong communication skills and at least one year of office administration experience. This full-time role requires proficiency in MS Office and is performed in-person five days a week.

Qualifications

• Minimum one year of office administration experience required.
• Prior experience desired in office services.
• Ability to work on multiple assignments under stress.

Responsibilities

• Perform various office administrative support duties.
• Receive, sort, and scan all business mail to appropriate departments.
• Greet visitors and direct them appropriately.
• Maintain office supplies and organization.

Skills

Excellent verbal and written communication skills

Attention to detail

Customer service skills

Proficiency with MS Office Suite

Ability to work independently

Critical thinking skills

Analytical skills

Prioritization skills

Education

High school diploma

Some college preferred

Job description

What makes Admiral Insurance Group ADMIRABLE.

Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale‑dedicated excess and surplus (E&S) lines of commercial insurance. We specialize in underwriting difficult‑to‑place moderate to high‑risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge. As a member of the W. R. Berkley Corporation, a Fortune 500® Company and one of the nation’s premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners.

Unlock your insure-ability.Learn more about Careers at Admiral Insurance Group.

The Company is an equal employment opportunity employer.

The Office Services Assistant performs various office administrative support duties, including handling incoming and outgoing mail, answering phones, and assisting in facility operations with a high degree of tact and customer service.

Mail Services - 40%

• Receive, sort, and scan all business mail to appropriate departments.
• Notify designated department personnel of letters and packages received via courier services. Record pertinent information into database and make deliveries as applicable.
• Supports branch outgoing mail services.
• Handling mail and packages by operating mail processing machine for outgoing mail.

Facility/Office Services - 30%

• Comfortable being first point of contact for building related issues and able to respond calmly, quickly, effectively, and professionally.
• Carry out regular checks of space to identify areas of improvement or issues that need resolve and work with appropriate vendors to satisfy expectations of the office look and feel. Such scope of maintenance responsibilities may include identifying furniture, cleaning, electrical, and plumbing needs. Upkeep of current equipment is critical for gym, kitchens, and overall promotion of efficient working environment.
• Works with building management to submit and follow up with maintenance requests.
• Works with vendor for staff amenities including, but not limited to complimentary breakfast, coffee vendors, and gym needs.
• Maintain and order as needed office and kitchen supplies.
• Coordinate in-house corporate events/meetings by ensuring clean space, outreaching organizer and setting up rooms as requested.

Front Desk Services - 20 %

• Answer all incoming phone calls in a timely manner and direct to the appropriate extensions.
• Greet visitors and advise personnel of guest arrivals. Post names of visitors on the welcome board.

Administrative Services - 10%

• Maintain copy room organization and order office supplies as needed.
• Perform miscellaneous administrative duties such as labeling, alphabetizing assignments, folding and stuffing envelopes, etc.
• Support onboarding of new staff through various tasks including hanging name plates, setting up desks, ordering business cards, creating badges etc.
• Continually order business cards as needed to satisfy current staff needs.
• Assist the facilities team as needed on multiple office projects to ensure continuity and momentum.
• Perform other duties as assigned.
• High school diploma required. Some college preferred.
• Minimum one year of office administration experience required, and prior experience desired in office services.
• Excellent verbal and written communication skills.
• Attention to detail in work, ability to spot errors and make corrections.Must possess strong critical thinking, analytical and prioritization skills.
• Proven capability for customer service.
• Ability to work independently and in a team environment.
• Proficiency with MS Office Suite.
• Work may be performed primarily in an office.
• Ability to occasionally lift and bend.
• May require sitting at a desk for long periods of time.
• Must be able to work on multiple assignments, under moderate stress levels.
• Requires sufficient personal mobility, physical reflexes and mental capacity, to permit the employee to function in a general office environment and accomplish tasks.
• Ability to travel, as needed.
• This role is an in-office (5 days a week), in-person role located in Moorestown, NJ.